SmileDirectClub Results Presentation Deck slide image

SmileDirectClub Results Presentation Deck

Marketing & selling. Marketing and selling expenses came in at $142 million or 72% of net revenue in the quarter, compared to 54% of net revenue in Q1 of 2019. ● ● Adjusting for the impact of COVID, marketing and selling as a percentage of revenue would have been approximately 66% of net revenue for the quarter, representing a 600-basis point sequential improvement. It was 56% of net revenue in February, supporting our 66% estimate for the quarter. Sequentially, marketing and selling as a percentage of revenue was flat. ● smile DIRECT CLUB Over the course of Q1, we saw drastic declines in marketing and selling as a percent of revenue, affirming our belief in the cycle- resistant nature of our business model, and pointing to increased efficiencies in marketing and selling. Our long-term target of 40-45% of revenue remains intact. Quarter Referrals as a % of Aligner Orders SmileShop Count 48% $57mm Q3 2018 19% 54% Q4 Q1 Q2 Q3 2018 2019 2019 2019 19% 20% 139 190 223 $69mm Marketing & selling expenses 54% $96mm Q3 2018 Q4 2018 Q1 2019 Actual $ 58% $113mm 20% 20% 20% 20% 310 73% $131mm Q2 2019 Q3 2019 366 391 418 72% Q4 Q1 2019 2020 $141mm Q4 2019 % of Net Revenue 72% $142mm Q1 2020 11
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