LSE Investor Day Presentation Deck

We have made considerable progress and have momentum An acceleration is underway in our business Divisional revenues (1) £4.8bn 2018 +1.7% YoY WALSEG BICTUM MEUN PACTURI £4.9bn 2019 +2.2% YoY £5.0bn 2020 +4-6% medium-term growth ambition The result of doing the basics better... Customer Satisfaction Improved Customer Retention Increased Efficiency Speed To Market Enhanced Commercial Model Stronger Margin Likelihood to Recommend (2) increased from 75% in 2019 to 87% by end 2020 - +170bps improvement in retention, from the creation of Refinitiv to end 2020(3) - >60 products moved to end of life since 2018 - Workspace launched as an active product just 12 months after initial ideation - Launched enterprise commercial offering (e.g. Refinitiv Access) - - Run rate cost savings in excess of $650m delivered between 2018 to 2020 Note: (1) Revenues are pro-forma for the stated year and include recoveries (2) Source: Customer Experience Monitor - Likelihood to Recommend; percentage of >5600 respondents providing a score of 7+ out of 10 (3) Represents the change in product retention rate between Q1 2017 and Q4 2020 for the Data & Analytics businesses that were part of Refinitiv 27

View entire presentation