T-Mobile Investor Day Presentation Deck

PATH TO INDUSTRY BEST CHURN Address Pain Points × Device Step-Ups X Exploding Promotions X Excessive Fees X 'New Customer Only' Offers X Spotty Network X Poor Customer Service Improve the Experience Best Network Experience Un-carrier Value Proposition Team of Experts Level of Care Best Loyalty Program Transparent Billing Seamless Transition Drive down Sprint churn to T-Mobile Levels and Deepen Account Relationships 40

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