One Medical Investor Conference Presentation Deck
One Medical Transforms Health Care for All
ทั
Consumers
10
90
Net Promoter Score(¹)
Employers 0-1
& Payers
90%ile
Quality Scores
(HEDIS Subset) (2)
Day wait
for appointment
Employer
(3)
savings
Virtual care
typically
within minutes
B
Fewer ER
Visits
Providers
Health
Networks
0000
8888
8888
244
s p
100% 40%+
Provider salary model for
aligned incentives
B
69
6.93
Fewer provider EHR
tasks vs. industry (4
85%+
100% Participation in leading
health plan
.:.
Members within a
health system partnership
>8%
41%
(1) For the 12 months ended December 31, 2019. NPS measures willingness of consumers to recommend our services to others based on consumer surveys. We use NPS to gauge overall member satisfaction with providers and loyalty to our brand. NPS
ranges from -100 to 100. (2) HEDIS stands for Healthcare Effectiveness Data and Information Set. This is a subset of those metrics related to primary care. (3) Per client case study; see slide titled "Employer Savings - Case Study" for methodology. (4)
One Medical estimate vs. 2019 industry comparison - EHR Industry tasks, Health Affairs 38, No. 7. (5) As of Sept 30, 2019.
(5)
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