Telia Company Results Presentation Deck

OPERATIONAL EXPENSES 13 3.2% ● Q1 20 OPEX development Operational expenses, y-o-y, like for like growth -4.0% Q2 20 -2.9% Q3 20 2.9% Q4 20 -3.0% Q1 21 • Good start with OPEX SEK 207m like for like although limited structural savings in Q1 Impact from transformation and resource reduction ahead OPEX development by type Operational expenses, y-o-y, like for like growth -3.0% Q1 20 Resources Marketing Other • Resource cost initiatives offset salary inflation and pension cost • Reduction of more than 400 resources end of Q1 • IT cost down SEK 60m from cost initiatives • Travel and bad debt lower by SEK 100m To reduce OPEX by SEK 2bn until 2023 and by SEK 4bn until 2025 Q1 21

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