Growing America's Premier Financial Services Company

Growing Importance of Payments Business ($ in millions) Managed Consumer Credit Card Receivables (EOP) $36,000 $29,453 $27,178 $27,000 $18,000 $9,000 50 2001 2002 9 mo. YTD 2003 YTD Card Purchasing Volumes $33,631 75,000 60,000 21% growth $56,590 10% growth 45,000 $39,857 30,000 15,000 0 2002 2003 2002 2003 Debit Card Credit Card Bill Payment Volume 80% $15,000 6,629 $12.683 $12,000 3,828 $8,000 Active On-line Subscribers (000's) 8,000 6,000 4,000 2,000 2801 $4.000 0 3002 4002 1003 2003 3003 50 3000 Bill-payers On-line only 13 4000 2001 1001 S volume % electronic Bank of America Higher Standards

View entire presentation