Freshworks Investor Day Presentation Deck
COHERENT
About Customer
Coherent Corp. (NYSE: COHR)
is a global leader in materials,
networking, and lasers for the
industrial, communications,
electronics, and automotive
technology industries with over
$5 Billion in annual revenue.
freshworks
CASE STUDY
Coherent leaves legacy system behind to
increase work efficiency with Freshservice
Business Challenge
Coherent is comprised of two distinct
sectors: Commercial and Aerospace
Defense. Collaborating effectively
between these segments presented
unique challenges due to their parallel
yet separate operations governed by
data access laws.
Incumbent System:
Replaced with:
The Solution
Coherent selected Freshservice for of
its ability to separate sector instances
while acting as a single, easy to use
platform for all employees. Our ability
to fulfill major incident management
and employee onboarding needs
helped us win the business over an
incumbent.
ServiceNow
Freshservice
Ⓒ2023 Freshworks Inc. All rights reserved.
79View entire presentation