LiveVox Results Presentation Deck

Unified Customer Profiles A Cloud Native CCaaS Platform Built for Scale Campaign Configuration CGI Multichannel CRM Integrations 6 salesforce jack henry AI Integrations Google aws OpenAI uniphore. skit.ai kore.al Cloud Native CCaaS Solution Agent Ticketing REPAY BillingTree Payment Capture Integrations LIVEVOX Best of Breed CCaaS Platform PIL H Voice Inbound / Outbound VERINT CALABRIO WFO Integrations PROPRIETARY Virtual Agents & Bots NICE C CommunityWFM Workforce Management SMS, Email & Chat Sinch Solutions by text O LiveVox 2023 I SuccessKPI ow Performance Analysis 090 GOD Quality Management CPaaS Integrations sinch infobip Speech Integrations CallMiner Prodigal CRESTA Unique agent experience: with every form of contact to the customer visible from a single interface Maximized agent productivity: through seamless integrations (e.g., omnichannel, AI, CRM, WEM) Blended inbound / outbound: industry leader in outbound voice with proven inbound care 100% multi-tenant public cloud: auto-scaling AWS infrastructure with Zero Trust framework Scalable architecture: with 400+ open APIs / ETLS to support enterprise-grade deployments 95% self configurable: by non-IT staff for operational business flexibility and reduced TCO LIVEVOX

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