Third Quarter 2022 Earnings Conference Call slide image

Third Quarter 2022 Earnings Conference Call

Noninterest expense 5-Quarter Trend ($ MM) $3,795 $30 $3,700 $3,674 $3,580 $3,613 $145 $143 $137 $143 $140 $363 $427 $418 $238 $152 $3,257 $3,238 $3,321 - $3,131 $3,119 69.0% 67.8% 66.5% 63.3% 61.8% 57.9% 58.3% 57.0% 56.0% 56.4% 3Q21 4Q21 1Q22 ($39) 2Q22 3Q22 1 - - - vs. Prior Quarter Noninterest expense increased $33 million, or 0.9% - Merger costs' declined $86 million, or 36% · Adjusted noninterest expense was $3.3 billion, up $83 million, or 2.6% Professional fees and outside processing² up $34 million due to ongoing investments in technology Other expense² increased $28 million primarily due to higher operational losses Personnel expense² increased $23 million primarily as a result of investments in lines of business and enterprise technology, in addition to the BenefitMall acquisition vs. Prior Year Noninterest expense declined $182 million, or 4.8% Merger costs declined $211 million Adjusted noninterest expense up $64 million, or 2.0%, as higher operational losses and increased investment spend mitigated by merger cost save progress - - - Other expense² increased $87 million as a result of higher operational losses and increased teammate travel Professional fees and outside processing² up $70 million due to enterprise technology investments and increased call center staffing Personnel expense² down $32 million as a result of impacts from the nonqualified plan and lower performance-driven incentives; partially offset by investments in talent and acquisitions Software, occupancy, equipment costs all declined primarily due to merger cost save progress TRUIST HH Adjusted noninterest expense Amortization GAAP efficiency ratio Merger costs Other significant items Adjusted efficiency ratio 1 Includes merger-related and restructuring charges and incremental operating expenses related to the merger 2 Excludes incremental operating expenses related to the merger; 3Q21 professional fees and outside processing expense also excludes professional fee accrual 14
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