Telia Company Results Presentation Deck
STRATEGY HIGHLIGHTS I
3
Customer satisfaction broadly stable, improved CSAT in
Sweden
INSPIRING OUR CUSTOMERS
Converged customer base growing
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Sweden: Added 38k Telia Life customers
Enterprise segment highlights
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Norway: Added 10k FMC customers
Finland: Added 5k FMC customers
Global connectivity deals with Ministry of Foreign
Affairs in Sweden and Norway
Familjebostäder (20k households) combines BB, TV,
loT and Enterprise ICT
TV & Media viewership continues to grow
CSOV: Sweden +3.6ppt to 49.8%, Finland +0.6ppt to
40.7%
C More OTT revenues grew by 20%
L
5G network roll-out
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CONNECTING EVERYONE
Danish spectrum secured via TTN - 140MHz in 3.5GHz
5G leader in Sweden, Norway, Estonia and Lithuania
5G enabled handsets, 55% of new sales in Sweden
Decommissioning legacy
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Traffic on 2G and 3G decreased by ~30%
SEK 75m cost reduction in Sweden from legacy
migration
Telia recognized for world leading network services by
Gartner, included in its Magic Quadrant
Telia Asset Management actively engaging on TowerCos in
Finland and NorwayView entire presentation