jetBlue Results Presentation Deck slide image

jetBlue Results Presentation Deck

Strong Finish to 2023 is Setting the Stage for Progress Through 2024 jetBlue ● ● 2023 Renewed focus on operational reliability yielded early benefits ● Key Highlights Operational Performance Completion factor in 4Q of 99.8% was JetBlue's best 4Q performance since 2004, and at the top of the industry in 4Q23 Full year on-time performance (1) improved by two points Yo Y, despite challenging 2Q Initiated multi-year plan to structurally and sustainably improve reliability ● ● ● Revenue Revenue growth supported by leisure demand and loyalty Peak and off-peak period demand exceeded expectations in 4Q Mint and Even More Space RASM growth outpaced Core YoY Launched revamped True Blue program and saw 4Q performance exceed expectations Strong sequential revenue growth in 4Q expected to continue into 2024 ● ● Costs Continued cost execution Executed FY23 CASM ex- Fuel (2) within initial guidance range of 1.5% - 4.5%, despite unprecedented challenges $70M of cumulative Structural Cost Program savings Achieved $55M in cumulative cost savings through fleet modernization program (1) A14 - Arrival within 14 minutes of scheduled arrival time (A14) (2) Operating expense per available seat mile, excluding fuel and related taxes, hedges, other non-airline operating expenses, and special items ("CASM ex-Fuel"); refer to reconciliations of non-GAAP financial measures in Appendix A 5
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