Better Results Presentation Deck
Focus on Target
Opportunities
Better
%
Purchase Conversion
Acquisition Channel
Diversification
Continued Investment
in Automation
Fixed Cost Reduction for
Improved Profitability
.
ā
ā
Well Capitalized and Positioned for the Future
Increase pull-through on approximately 18,500 monthly mortgage
application starts through product & service enhancements
Strengthen relationships with real estate agents to improve purchase
distribution
Purchase loans require increased customer service and fulfillment labor
compared to refinance loans - use technology to narrow this gap
Cautiously invest in brand marketing
Onboard additional B2B partners (grow Mortgage-as-a-Service business)
Continued reduction in labor cost per loan
Continued reduction in customer time spent
Continued re-evaluation of vendor costs and criticality
Continued targeted reductions in corporate overheads
Sustain well capitalized positioning by cautiously managing liquidity
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