Freshworks Investor Day Presentation Deck
SMBs trust us to transform and compete in
digital-first world
BLUE RAVEN
SOLAR
About the company
Blue Raven Solar is one of the fastest
growing residential solar companies in
the U.S based out of Salt Lake City.
Problem we solved
A homegrown CRM and other point
solutions used across teams were hard to
maintain and made it challenging to scale
support and processes.
Freshworks products used:
Freshdesk
Land
freshworks
Freshservice
Expand
About the company
Employee Retention Credit (ERC) Specialists
are tax experts dedicated to maximizing credits
for U.S. businesses affected by COVID-19.
ERC
specialists
Problem we solved
Spreadsheets and email slowed down
employee and customer support, wasting
time of 200 employees.
Freshworks products used:
Freshdesk
Land
Freshservice
Expand
JW PEPPER
About the company
J. W. Pepper & Son, Inc. is a privately
owned American sheet music retailer
based in Pennsylvania.
Problem we solved
Customer and IT support teams
found Jira's knowledge base and
workflow automation to be
insufficient.
Freshworks products used:
Freshdesk
Land
Freshservice
Expand
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