Ashtead Group Investor Day Presentation Deck
ENABLING THE CUSTOMER EXPERIENCE
DELIGHTING OUR CUSTOMERS
People
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• Customer centric
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Process
Customer specific preference/
process
Operational procedures
Greenfield openings
Acquisition integration
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Safety always culture
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Experienced leadership
Skilled trade professionals:
Commercially licensed drivers
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Certified technicians
Sales force capabilities
Product and application expertise
Customer relationships
Requisite safety and operator training
Asset maintenance
Optimized logistics
Capital Markets Day 2021
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Physical assets
Clustered markets
Brick & mortar facilities
Diverse rental product range
Transportation vehicles
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Technology
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Service vehicles
Historical customer transaction data
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ERP
Internet of Things
Industry leading technology stack
Leveraging intellectual capital
Mobile applications
Web solutions
Dynamic pricing
• CRM
Omni-channel experience
Logistics, warehousing & inventory
management
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The
Perfect
Rental™
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Availability, Reliability and Ease
Professional & friendly interaction
• Right equipment for the application
Delivered on time
Easy & efficient omni-channel experience
Smartly dispatched
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No breakdown in first 48 hours
• Optimized pricing
Proactive telematics notifications
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Safety for our people, our customers & our
communities
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Sustainable process
The Sunbelt Promise
If it's not perfect, we make it right!
CO
SUNBELT.
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