Asos Results Presentation Deck
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02. Stronger order economics and lighter cost profile
Profit optimisation measures have been taken to address
unprofitable brands, geographies and customer behaviours
From Oct
2022
From Nov
2022
From Mar
2023
Brand
Target
Country
Customer
All sources: ASOS internal operational records
Example:
●
●
Poland:
●
Example
●
Strategic partner with
multiple brands
Loss-making in FY22
Top 20 by sales
Loss-making in FY22
• 6% customers
Loss of c.£6 per order
• Markdown focused, high
returns, frequent orders
●
●
●
Solution
Removed promo on best performers
Reduced markdown in red pen events
Capped discount depth
Standard delivery charge reduced / no free
delivery
Pricing changes
Reduced markdown and marketing
Disincentivise negative behaviours
Personalise approach by cohort
●
●
Outcome
c.9m units sold in H1,
+c.10% YoY
Swing to positive
contribution
Swing to positive
contribution
Early stage
14
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