Freshworks Investor Day Presentation Deck

We have multiple expansion paths with our customers Pricing & Plans • Rationalize discounts Pricing adjustments to reflect value freshworks Add-on SKUS Freddy Al Copilot $29 per agent Agent Addition 26% CAGR 2019 to Q2-23 (1) Data from December 2022 to June 2023. Bots $100 for 1,000 Freshbots sessions New Products 20% of new IT customers are buying Freshservice for Business Teams agents along with IT (1) Ⓒ2023 Freshworks Inc. All rights reserved. 82

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