15% Growth & Efficiency Strategy
Lead With a Digital-First Mindset
1
TRADING
Transform Duluth into a digitally-led organization integrating data and digital
technology into all areas of our business, fundamentally changing how we operate
and deliver value to customers.
Our digital transformation will provide the structure for how we prioritize our
short, mid, and long-term efforts, investments, and overall operations of the
business.
We will deepen relationships and build brand loyalty with our customer primarily
through digital experiences.
Focus on more active, personalized engagement achieved through leveraging first-
party data and one-on-one communication based on customer preferences,
informed by data that is shared by customers throughout the value exchange cycle.
We will digitally enable operations to stay competitive, improve efficiency and
deliver value creating results.
September 3, 2021
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