Freshworks Investor Day Presentation Deck

Millions of SMBs need to adopt Al and automation to compete freshworks > 332M SMBs worldwide in 2021 (1) > 1.2M SMBs with 10+ employees in the USA alone (2) $23B TAM and growing fast (3) (1) Source: Statista, Estimated number of small and medium sized enterprises (SMEs) worldwide from 2000 to 2021. Source: United States Census Bureau 2020 SUBS Annual Data Tables by Establishment Industry Source: Gartner and Activate Consulting. Represents TAM for SMBS as of 2022. Ⓒ2023 Freshworks Inc. All rights reserved. 72

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