Barclays Capital 2010 Global Financial Services Conference
GBM - credible performance, in line with peers
Underlying performance in line with peers, better cost discipline
Underlying quarterly income (ex FVooD), £bn
%
RBS
Benchmarking GBM's quarterly performance1
GBM Peer Average
4.5
3.0
1.5
70
65
45
50
30
10
-10
4.4
2.6
2.1
2.0
2.8
1.9
-30
-50
(31)
(31)
(26)
Q109
Q209 Q309 Q409 Q110
Q210
(43)
Revenues²
C:l Ratio³
Operating Profit³
Division benefitting from greater focus:
Better balance sheet profile
Higher quality revenue streams
Intense focus on:
Strengthening Core customer relationships
Sustaining strong Group customer synergies
Enduring franchise - Business remains resilient,
focused on its 5 year strategy
Continued Investment Halfway through a two year
£550m+ investment programme
■Tight risk management - Upgrading risk management
framework; Changed risk culture
Continued performance - Maintained a leading position
in core franchise areas
1 Q210 vs Q110
2 Ex fair value of own debt
3 Excluding UK Bonus Tax charge
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