Experian ESG Presentation Deck
Executive Summary Improving Financial Health
Social - Employee wellbeing and mental health
Our approach
At Experian, we are committed to improving the wellbeing and
mental health of our employees by providing access to the
resources they need to thrive. We encourage our employees
to bring their whole selves to work, and management are
committed to creating a culture that encourages openness and
dialogue on mental health and works towards eliminating
stigma.
Data
Our 'whole person' approach:
Prevent: raise awareness, reduce stigma, and foster a
preventative culture.
Equip: equip managers with the tools and resources needed to
proactively support their teams.
Support: have a consistent and empathetic core support
offering for all employees.
Executive commitment
Lloyd Pitchford, CFO, is the executive
sponsor for Mental Health, and is closely
involved in shaping mental health
communication and resources.
We're signatories to the Time to Change
Employer Pledge, a commitment
underpinned by a 12 month Employer
Action Plan founded on the principles of
the 2017 Thriving at Work Report, and
built upon 5 years of evidence-based
interventions researched by the Time to
Change Employers Team
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O Experian Public
We've signed the
time to change
Employer Pledge
let's end mental health discrimination
Employees
Supply Chain
Environment
Resources & training
We strive to have a consistent and empathetic core support
offering for our people, including tailored resources and
provisions (e.g. LGBTQ+, BAME, and family friendly). These
resources form our wellbeing toolkit which aims to equip our
people managers with the tools and resources needed to
proactively support their teams.
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The four pillars of our wellbeing offering are Mental health,
Physical health, Family health and Financial health, and we
have a robust system of support for our people should they
need it:
• 'LifeWorks' Employee Assistance helpline for all employees,
offers confidential support and access to counselling
Direct access to virtual GP service.
Network of specially trained individuals who act as
'Mental Health First Aiders' and offer confidential
support and guidance to employees and signpost
them to additional professional help if necessary.
Expanding scheme, aim to train 1% of employees.
• Upskilling line managers to support their teams
• Manager's Pack and Line Manager Communications
resource to empower and build mental health confidence for
line managers
#Reach Out - link to mental health resources for each region
easily available on intranet.
Mental Health
First Aider
MHFA England
Regular webinars and courses on a wide range of wellbeing
related topics e.g. mindfulness, resilience, nutrition.
Financial Health offering includes Talk Money campaign
with podcasts on financial wellbeing and education;
webinars on will writing and debt. Financial wellbeing hub
includes benefits and support to enable our employees to be
financially well e.g. savings, debt management, financial
protection, financial planning.
Governance
Policies & Data tables
Appendix
experian.
Culture
every MIND: Employee network helping colleagues learn more
about mental health, raise awareness and help to combat
stigma. Regular newsletters, podcast series, virtual meditation
sessions. Aims to create a culture of openness around mental
health and wellbeing issues, as well as promote good mental
health and wellbeing both within and outside work.
Mental Health Awareness Month: During Sept-Oct 2021 we
delivered a successful first Mental Health Awareness Month
reaching all 18k+ employees.
#Whole Me photo campaign: We encouraged people across
the business to show their support for colleagues and break
down mental health stigma by uploading a photo with 5 short
personal statements about themselves. Chair, NEDs, CFO,
ExCo, senior managers and employees from all regions
participated.
#Whole Me Video: Our Chair, NEDs, CFO, senior managers.
and other employees took part in a video talking about how
they give and receive emotional support.
Our communities
Donations: We match internal donations to mental health
organisations e.g. NAMI, Mind
Financial Health: We also committed to assisting
consumers in their financial health journeys-something that
undoubtedly plays a role in mental health-through initiatives
like #CreditChat, products like Experian Boost, and
partnerships with organisations dedicated to helping
underserved communities.View entire presentation