Teladoc Investor Day Presentation Deck

Investing in technology to deliver operating leverage 10:59 Q4 '18 Teladoc Call center productivity Average call handle time in minutes (Trailing 12 months) HEALTH 10:36 Q1 '19 10:23 Q2 '19 10:07 Q3 '19 9:52 Q4 '19 Member intake % of inbound requests via call center (Trailing 12 months) Teladoc Health, Inc Investor Day 2020 32% 30% 28% 26% Macro Trends Strategies Capabilities 24% Q4 '18 Q1 '19 Q2 '19 Q3 '19 Q4 '19 Shift in visit volume entry moving from Call Center to Mobile App 43

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