HSBC Investor Day Presentation Deck

Intro 2 CMB 3 WPB COO Simplifying and digitising our business to meet the future needs of our customers We are here to serve our customers 1 ◆ Make it easy for our customers to bank with us by accelerating digitisation efforts and simplifying journeys ◆ Ensure our customers' money and data are safe from fraud and cyber threats Risk Continue to invest in technology so we can support our business' growth ambitions Build new digital capabilities, such as Global Money, to grow market share and revenue Execute on our technology strategy to simplify our architecture and upskill our talent Leverage partnerships to address our customer demands quickly Identify opportunities where partners can help deploy new capabilities, faster, and at a lower cost ◆ Invest in partners that are continuously innovating and have an obsession about customer satisfaction Finance 44

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