Freshworks Investor Day Presentation Deck

Our annual cohorts have delivered consistent expansion freshworks 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 The chart illustrates the total ARR of each cohort as of December 31, 2022 over the periods presented, net of contraction and churn. Each cohort represents customers who made their first purchase from us in a given year. For example, the 2022 cohort includes all customers that purchased their first subscription from us between January 1, 2022 and December 31, 2022. 2022 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 Ⓒ2023 Freshworks Inc. All rights reserved. 101

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