LiveVox Results Presentation Deck

7 Addressing a Massive and Growing Cloud Opportunity Expanding Beyond the Outbound Use Case CC Enterprise $27B Blended Enterprise OB+ IB CC Spend $15B OB Enterprise $4B OB Collections $1B PROPRIETARY McKinsey believes that 22% of the $250B contact center labor market will be automated by 2030 Rapid expansion across inbound / outbound use cases which now represent-2/3rd of revenue Outbound collections still represent ~1/3rd of revenue O LiveVox 2023 Penetrating Legacy On-Prem Contact Center Software Total Seats On Premise ■Cloud Source: Industry Analyst Estimates -17.5M -75% -15% Cloud CAGR -25% CY2022E CY2023E CY2024E CY2025E -17.5M -50% ~50% CY2026E LIVEVOX

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