Dutch Bros Investor Conference Presentation Deck
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DEVELOP AND SUPPORT OUR
PEOPLE, WHO ARE OUR GROWTH
CAPITAL
·
OUR GROWTH STRATEGIES
●
PEOPLE
Recruit, develop, and retain great
people
Provide robust internal training and
career advancement programs
Selectively promote regional
operators from a list of 350+
qualified candidates, targeting
100% internal promotion
Invest in leadership team to
effectively scale
LE
SHOP DEVELOPMENT
OPEN NEW SHOPS WHEREVER
PEOPLE WANT GREAT
BEVERAGES
Target 4,000+ shops with a focus on
drive-thru convenience
Long-term objective of mid-teen
annual percentage growth rate in
total system shop count
Leverage strong unit-level
economics, supported by ample
liquidity with robust underwriting
standards, to open shops with
attractive returns
Levers include building types, lease
financing structure, and market entry
strategies
5
BRAND LOVE
ENCOURAGE DEEPER
CUSTOMER ENGAGEMENT TO
DRIVE TRAFFIC
Continue increasing the
sophistication of our rewards
program offering more targeted
offers
Build and amplify brand awareness
through paid media
Utilize innovation and data-driven
insights to refine menu offerings,
drive frequency, and increase guest
spend
Employ promotions that encourage
"multiples-based" purchases and
group-buying behavior
●
OPERATING LEVERAGE
EXPAND 4-WALL MARGINS
AND
DRIVE SG&A LEVERAGE
Continue targeting year-2
contribution margins¹ of 30%+
which supports quick paybacks and
funds growth
Invest in state-of-the-art roasting
facility in Texas to support our
expansion strategy and long-term
supply chain requirements
Continue achieving SG&A leverage
through strong top line growth and
smart investments
1 Company-operated segment gross profit, before company-operated shop depreciation and
amortization, taken as a percentage of company-operated shop revenue.View entire presentation