Telia Company Results Presentation Deck

Products and processes What we said 1. Products 2. Processes Simplify and scale - from bespoke solutions to common platforms Harmonize and improve - from fractured to journey focused Where we are now - Retired >20% of all legacy products Scaled common products to 46% across target portfolio Launched Operational excellence program; reduced severe incidents by 10% Realized first benefits of core processes re-engineering Deployed key IT enabler for process harmonization - Increased intelligent automation by 35% Inspiring customers Connecting everyone Transforming to digital Efficiency CX/Quality Speed Delivering sustainably 80 28

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