Freshworks Investor Day Presentation Deck

GAAP to non-GAAP Reconciliations Gross profit ($ in millions) GAAP gross profit Add: stock-based compensation expense - employee awards Add: employer taxes and employee stock transactions Add: amortization of acquired intangibles Non-GAAP gross profit GAAP gross margin Non-GAAP gross margin freshworks 2019 $135.9 T 1.2 $137.1 79% 80% Note: Numbers rounded for presentation purposes and may not foot. 2020 $197.2 3.9 $201.0 79% 81% 2021 $293.0 5.6 0.3 3.9 $302.8 79% 82% 2022 $402.2 7.0 - 1.2 $410.5 81% 82% H1-23 $232.7 3.4 0.1 0.2 $236.3 82% 84% Ⓒ2023 Freshworks Inc. All rights reserved. 121

View entire presentation