Freshworks Investor Day Presentation Deck

Efficient inbound sales motion serves businesses of all sizes Multiple acquisition sources Low-touch, sales-assist freshworks Intuitive, DIY Products sod Frictionless Buyer Experience Transparent Pricing Easy Trial (1) Data is year-to-date through August 2023. Thousands of monthly trials Majority sourced from non-paid channels High velocity business 80% of SMB accounts close within 30 days (₁) Low cost of sales Due to India operations Predictable business Consistent linearity Ⓒ2023 Freshworks Inc. All rights reserved. 67

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