IBEX Investor Presentation Deck

ibex. Generative Al - "the Next Wave" of Wave X – Al across Agent Lifecycle ● Productivity Boost Agent Assist Al Based Agent Training Simulators • Al enabled Floor Management System Al-Powered Tech Stack ● Al Driven Insights Quality Boost Quality Assurance on 100% of Interactions • Real-time and Post ● Interactions Sentiment Analysis • Customer Friction Analysis Digital Customer Experience Volume Boost ● Human live Voice Bot and Chat Bot interactions Call Deflection with Chat Bots Expanding Digital Solution Portfolio to Reduce Cost to Serve and Elevate the Customer Experience 11

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