Overstock Results Presentation Deck

smart value ■ Free shipping is a top purchase driver and key component of Smart Value Launched free shipping on all items in 2020 Customer rating of shipping charges expected to remain at current levels overstock. 1 Source: Bizrate point of sale survey, Q1 2021. Q1 '20 Customer Rating of Shipping Charges¹ Q2 '20 Q3 '20 Q4 '20 12% favorable to competitors Q1 '21 22

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