zappos Presentations & Investor Relations material

The Zappos Family of Companies, a subsidiary of Amazon.com, is a leader in online apparel and footwear sales by striving to provide shoppers the best possible service and selection. We carry millions of products from over 1000 footwear and apparel brands. Established in 1999, we are located in Las Vegas, NV. We have approximately 1,500 Zapponians, but continual growth makes that number ever-increasing. We've been asked by a lot of people how we've grown so quickly, and the answer is actually really simple...we've aligned the entire organization around one mission: to provide the best customer service possible. Internally, we call this our WOW philosophy. And, we believe that it's our unique "fun and a little weird" culture that drives the WOW.