#1Accolade \ PlushCare Accolade Announces Acquisition of Plush Care April 23, 2021#2This presentation contains "forward-looking statements" -that is, statements related to future, not past, events. In this context, forward- looking statements often address our expected future business and financial performance and financial condition, and often contain words such "anticipate," "believe," "contemplate," "continue," "could," "estimate," "expect," "guidance," "intend," "may," "plan," "potential," "predict," "project," "should," "target," "will," or "would" or similar expressions. Forward-looking statements by their nature address matters that are, to different degrees, uncertain. For us, particular uncertainties that could cause our actual results to be materially different than those expressed in our forward-looking statements include, among others, the following: (i) risks associated with (a) the possibility that the closing conditions to the transaction with PlushCare, Inc. may not be satisfied or waived in a timely manner or at all, including that a governmental entity may prohibit, delay or refuse to grant a regulatory approval, (b) the failure to complete or receive the anticipated benefits from the transaction, including due to Accolade's inability to successfully integrate PlushCare, Inc. into its business, (c) diverting management attention from ongoing business operations, (d) the commencement or outcome of any legal proceedings that may be instituted against us or PlushCare, Inc. in connection with the proposed transaction and (f) the effects of the transaction on the combined business, including on operating costs, customer loss and business disruption; (ii) changes in laws and regulations applicable to our or PlushCare, Inc.'s business model; (iii) changes in market or industry conditions, regulatory environment and receptivity to our or PlushCare, Inc.'s technology and services; (iv) results of litigation or a security incident; (v) the loss of one or more of our or PlushCare, Inc.'s key customers or partners, including status as an in-network provider; (vi) the impact of COVID-19 on our or PlushCare, Inc.'s business and results of operation; (vii) changes to our or PlushCare, Inc.'s abilities to recruit and retain qualified team members; and the risks described in the other filings Accolade makes with the Securities and Exchange Commission from time to time, including the risks described under the heading "Risk Factors" in Accolade's Final Prospectuses, dated October 21, 2020 and April 5, 2021, and its quarterly reports filed on Form 10-Q, which should be read in conjunction with its financial results and forward-looking statements. All forward-looking statements in these materials or any exhibit hereto are based on information available to Accolade as of the date hereof, and it does not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made, except as required by law. Accolade#33 Rajeev Singh Chief Executive Officer Accolade Today's Presenters Steve Barnes Chief Financial Officer Accolade Ryan McQuaid Chief Executive Officer PlushCare Accolade#4Accolade \ PlushCare Integrating expert healthcare resources into a single solution that simplifies the care journey and empowers people to make the best decisions for their health and well-being. Accolade#55 Accolade Our vision is every person living their healthiest life#66 Trust in the US healthcare system has dropped over time 1977 74% ¡¡¡ Bii 2018 36% Source: Gallup Accolade#77 "Compared to the matched multi-employer controls in 2018 and 2019, all six of Accolade's customers experienced reductions in cost levels and lower year-over-year trends compared to market." AON#8∞ Delivering Medical Certainty and Driving Savings Accolade Creates Impact Across the Entire Consumer Journey Benefits Education, Utilization and Engagement Annual Open Enrollment Research plan options Assess financial implications, make decisions Receive benefit card Enroll in plan Understand benefits Review health benefits 4 Manage Rx Enroll in point solutions Research symptoms Search providers Assess provider cost Consider provider quality Evaluate options Consider telehealth Schedule appointment. Provider Selection, Care Delivery and Support Prep for visit Verify benefits Comply with pre-auth requirements Address medical bills and ongoing treatment costs Engage PCP Adhere to care plan Visit pharmacy Seek expert medical opinion Engage in care management Visit specialist Accolade#99 Delivering Medical Certainty and Driving Savings Accolade Creates Impact Across the Entire Consumer Journey r To 7 enefits Education, Utilization and Frontline Care Teams + Primary Care Engagement Platform & Engagement Lo Provider Selection, Care Delivery and Support Accolade \ PlushCare#1010 Accolade \ PlushCare Simplify The Journey Leading longitudinal relationships & trust Expert medical opinions 360-degree view of member health Full view of member benefits Intelligent provider matching and referrals Advanced risk stratification & predictive care signals Comprehensive care team Collaboration with brick-and-mortar providers Higher engagement, better care, greater cost savings Carlos Accolade Health Assistant Hi, Jess. It looks like you don't have a primary care provider. Can I help you find one? Let's get started. Yes, thanks. I did some searches online a while ago but gave up. RIBAH Accolade#1111 Continuing the mission to reinvent healthcare Addition of PlushCare's leading virtual primary care physicians and mental health experts will create a best-in-class care team available to help employees and their families access and navigate healthcare. - - Accolade Leader in personalized health and benefits Relationship-based clinical model that persists throughout care journeys Expanding platform of clinical programs that improve clinical outcomes and lower costs >9 million members >400 customers 4%-10% employer savings on HC spend — - - O PlushCare Leader in virtual primary care Purpose-built, modern technology stack with primary care physician at center Outstanding customer satisfaction (90+ NPS) Mental health embedded with primary care Focus on physician quality - Top 50 medical schools and 15+ years of experience Management team that shares Accolade's vision and values Accolade#1212 © 2021 PlushCare. All Rights Reserved PlushCare Our mission is to help people live healthier, happier and longer lives.#1313 © 2021 PlushCare. All Rights Reserved About PlushCare Pioneering virtual primary care since 2014 Based in San Francisco, CA Operate in all 50 states Largest true virtual primary care group in US#1414 Primary care is powerful Influential > 80% of healthcare spend is driven by physicians Lower cost People with a PCP cost 33% less than those that only see specialists Better outcomes PCP relationships improve use of preventive services, management of chronic illness, and satisfaction with care Sources: Health Affairs, Journal of Family Practice, Journal of General Internal Medicine © 2021 PlushCare. All Rights Reserved#15Yale JOHNS HOPKINS UNIVERSITY M UNIVERSITY OF MICHIGAN UNIVERSITY NASA 15 1853 NYU LOUIS VERI TAS Basis UCLA O 174 89 GEORGETOWN UNIVERSITY VANDERBILT UNIVERSITY COLUMBIA UNIVERSITY do BAI Penn UNIVERSITY of PENNSYLVANIA Stanford University WESTE m O 2021 PlushCare. All Rights Reserved UNIV 1851 Ene VERITAS PITTS SUNT CITY OF ISBURGH FOUNDE CORNELL UNIVERS D. 1869 THE UNIVERSITY OF CHICAGO UCSF Top physicians, dedicated to our patients Best physicians in the country 100% of doctors are trained at the top 50 U.S. medical schools, with an average of 15 years experience Virtual care is not a side job Physicians dedicate all or a substantial portion of their time, and build real primary care relationships Focused on patients, not minutes We help physicians succeed as virtual PCPs with specialized training and value-driven compensation#1616 Patients love us 90+ Net Promoter Score 40k+ 5-star reviews © 2021 PlushCare. All Rights Reserved "Personable, caring & genuine, I will use Plush Care again and again and highly recommend to my family, friends and colleagues" Olivia J - 48, Arizona "Dr. Rudy and Dr. Chilstrom are awesome and so caring and helpful. I feel like I get better care and advice from these two than my own PCP I have been using for years" Travis N - 51, Florida "Dr. Marks is officially my primary care physician from now on. I'll never step foot in another office again" Amber C-38, Ohio#1717 >60% of patients avoid high-cost ER or urgent care visits 1/3 of patients use PlushCare for ongoing chronic care 99% of prescriptions recommend generic Rx High-Value referrals to in-network, preferred specialists © 2021 PlushCare. All Rights Reserved Our model drives value We improve access to affordable primary care, improve prevention and chronic condition management, and reduce low-value care#1818 PlushCare is primary care in the cloud Longitudinal Parity with in-person primary care (preventive, urgent, chronic) Accessible Same day PCP appointments and 24/7 chat with care team Whole Person Integrated physical and behavioral health Team-Based Proactive engagement with continuous support Connected Labs, pharmacies, and biometrics © 2021 PlushCare. All Rights Reserved 9:41 PlushCa Evidence-Driven Guideline-driven protocols for everyday and chronic care Coordinated Referrals to preferred specialists and digital care partners Built for Value Focus on quality and experience instead of facilities and procedures#1919 Accolade \ O PlushCare Transaction Details Accolade#20Accelerating Accolade's Clinical Innovation Lowering Healthcare Spend 20 2007 - 2019 Created a Proven High Touch, High Tech Personalized Advocacy Model JANUARY Launched Intelligent Provider Matching (MDI Acquisition) 2020 JUNE Launched Accolade COVID Response Care SEPTEMBER Launched Mental Health Integrated Care JANUARY Added 2nd.MD Expert Medical Opinion Accolade Nasdad Opening Bell 2021 Nasdaq IPO: July 2020 Follow-on: October 2020 Convert: March 2021 APRIL Adding PlushCare Accolade#21Expands Addressable Market 21 $170BN Primary Care $22BN Expert Medical Opinion $24BN Navigation & Advocacy Source: Company estimates and Piper Sandler Report $216 billion TAM Accolade#22Transaction Details 22 Total Consideration: Cash: Stock: Contingent consideration: Estimated close date: PlushCare CY 2020 revenue: Guidance: Up to $450 million $40 million $340 million in common stock Up to $70 million, subject to achievement of defined revenue milestones Estimated by early June 2021 $35 million (unaudited) Combined FY22 guidance will be provided with Accolade F1Q results Accolade#23Quadruple Aim 23 Better outcomes Higher quality Reduced costs M. Accolade \ PlushCare Incredible satisfaction Accolade#24Accolade \ PlushCare