Ascott China Corporate Presentation

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Ascott China

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Ascott China

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Real Estate

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March 2023

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#1ASCOTT CHINA 雅诗阁中国 凯德投资成员 Ascott China Corporate Presentation March 2023#2Content 01 02 About CapitaLand Investment 03 About The Ascott Limited 04 1 Ascott Star Rewards Sustainability#3Our 'One CapitaLand' Ecosystem Our ecosystem creates a mutually beneficial environment for CapitaLand Investment (CLI) and CapitaLand Development (CLD) to partner and grow CapitaLand Investment CLI has first right to acquire CLD's income-producing properties Deal sourcing synergies and partnership opportunities CLI's preferred development partner is CLD Co-invest capital in developmen t funds Shared trademarks Corporate Shared Services Leverage capabilities across both entities Project management services Property and fund management services CapitaLand Development Ascott China#4About CapitaLand Investment A Leading Global Listed Real Estate Investment Manager With Strong Presence In Asia S$132B Real estate assets under management >S$18.9B Market capitalisation on Singapore Stock Exchange >10,000 S$88B 6 >30 Funds under management Listed REITs and business trusts Private vehicles staff globally >260 Investment and asset management professionals globally India Singapore Ascott China China • Global footprint. Deep roots in Asia • ~ 91% of real estate - assets under management in Asia Strong local expertise in core markets such as Singapore, China and India Structured for focused growth and sustainable returns Long-standing diversified real estate expertise Full stack investment and operating capabilities across multiple real estate asset classes: 3 Synergistic growth drivers • Fund • management Lodging • Office • management Capital management • Retail • Lodging • Business parks • • Industrial and logistics Data centres Development partnership and assets pipeline with CapitaLand Development via the One CapitaLand Ecosystem Figures as at 31 December 2022#5A Well-Diversified Global Portfolio With Strong Presence In Asia More than 220 cities in over 40 countries, with long-standing real estate experience in core markets of Singapore, China and India CLI's 3 core markets Singapore China CLI's 3 focus markets CLI's other key markets India Australia, Japan and South Korea Europe and USA Ascott China 4444 4444 Office Retail 미미미 00000 ☐☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ 0 0 0 0 0 Lodging Business Parks Industrial and Logistics Data Centres As at 31 December 2022#6Focused Execution Of Our Strategy Three synergistic growth drivers to increase funds under management (FUM) and fee-related earnings (FRE) · Fund Management Support REITs and business trusts' portfolio reconstitution and growth Strong line up of proprietary private fund products under review S$100B FUM by 2024 • Lodging Management Leverage sector recovery tailwinds to fast-track expansion of lodging platform and scale up lodging management fee income Integration of Oakwood platform 160K lodging units under management by 2023 Capital Management Sustain capital recycling momentum Ample dry powder ready for deployment at the right opportunity Proactively manage balance sheet to ensure optimal capital structure for resiliency and position CLI for growth opportunities S$3B annual capital recycling across the Group Ascott China#7Our Core Market: China 23 Office buildings 00000 211 Serviced 9 Business parks 46666666 41 6 Industrial and logistics Shopping malls residences, hotels and coliving apartments 2 Data centre Raffles City The Bund, Shanghai Singapore-Hangzhou Science & Technology Park Raffles City Chengdu Ascendas Innovation Towers, Xi'an Ascendas Plaza, Shanghai CapitaMall Daxing, Beijing Raffles City Shenzhen Raffles City Hangzhou CapitaMall LuOne, Shanghai Innov Center, Shanghai Figures as at 31 December 2022 Ascott China#8Focusing on 5 City Clusters Ascott China Chengdu Xi'an Beijing Tianjin Suzhou Wuhan Shanghai Ningbo Chongqing Hangzhou Guangzhou Shenzhen#9Unique Full Stack Integrated Capabilities To Drive Growth Digital platforms to drive sales, engagement and improve customer experience CapitaStar Capita Voucher • . A leading mobile-based lifestyle loyalty rewards programme for omnichannel shopper engagement Shop and get rewarded with STAR$Ⓡ and deals Empowerment of merchants through data analytics Digital wallet and gifting platform in CapitaStar app TRAVEL UNBOUND asr⭑ asrards ascott rewards • Members of Ascott's loyalty • • • programme, Ascott Star Rewards (ASR) enjoy the lowest rates, exclusive discounts and perks Sign up for ASR membership is complimentary Earn points for reservations across multiple channels e.g. discoverasr.com, email, phone, WeChat etc No minimum points and no blackout dates for points redemption CapitaStar @Work • STAR$Ⓡ earned can be exchanged for eCapitaVouchers Accepted across 18 malls across Singapore Tenants to enjoy contactless access to workplace with facial recognition and QR code Invite visitors to workplace through QR code Book meeting rooms and spaces, sign up for events and receive community and building related news Enjoy deals from partners in and around the building asr⭑ Discover ASR mobile app • One-stop 24/7 digital concierge for ASR members to enjoy greater convenience and flexibility Offers a slew of services such as search for deals, manage ASR membership, purchase and redeem ASR points, perform mobile check-in and check-out, and more Ascott China Figures as at 31 December 2022#10About The Ascott Limited Overview Milestones Our Brands Incomparable Advantages Excellence Events Ascott Orchard Singapore ASCOTT CHINA 雅诗阁中国 凯德投资成员#11World of Ascott The Ascott Limited The Ascott Limited (Ascott) is one of the listed Asian Real Estate investment management company "CapitaLand Investment" wholly owned lodging business unit, whose headquarters located in Singapore. Ascott is a well-known hospitality brand having many outlets spread globally. Year 2007, launched the $500 million Ascott China fund, the first private equity fund to invest exclusively in serviced Apartments in China. Year 2015, set up a $600 million serviced Apartments fund in a joint venture with the Qatar investment authority (QIA). ASCOT Ascott China#121 Ascott's Unique Business Model Highly Complementary Nature of Real Estate Business and Operating Platform Drive Sustainable Returns Established Real Estate Platform Create value and returns through acquisitions, active asset management and recycling 2 Reputable Lodging Operating Platform Deliver recurring fee income through 3rd party management contracts & franchise ASCOTT citadines Lyf Oakwood QUEST Somerset APARTMENT HOTELS The Crest Collection THE UNLIMITED COLLECTION PRÉFÉRENCE HOTELS HARRIS HOTELS HOTELS ρο pop! Verti HOTELS Yello HOTELS.COM -THE- ASCOTT LIMITED A Member of Capitaland Investment 1 Listed Trust CapitaLand Ascott Trust 2 Private Funds Ascott Serviced Residence Global Fund Student Accommodation FOX Ascott China Development Venture 雅遇公寓 雅院公寓 Adoor Apartment Adoor SUITES Brand Partner DOMITYS#13One of the Leading International Lodging Owner-operators More than 220 cities in over 40 countries with over 900 properties United Kingdom Ireland EUROPE Netherlands Belgium France Germany >159,000* Serviced Apartment, Coliving & Hotel Units Includes units under development United States of America Switzerland Austria Spain Kazakhstan Georgia Turkiye Japan South Korea China MIDDLE EAST Morocco Bahrain Qatar Saudi Arabia United Arab Emirates India Bangladesh ASIA PACIFIC Oman AMERICAS Senegal AFRICA Ivory Coast Djibouti Ethiopia Myanmar Laos Thailand Vietnam Cambodia Philippines Nigeria Cameroon Malaysia Singapore Kenya *Figures updated as of 8 Nov 2022 Ascott China Indonesia Australia Fiji >900* Properties >220 Cities >40 Countries 1 Listed Trust Private Equity funds New Zealand 2#14Ascott China One of the leading international lodging owner-operators X CENTRAL WEST Ascott China 哈尔滨 HARBIN 长春 CHANGCHUN 北区 NORTH 张家口 ZHANGJIAKOU 沈阳 SHENYANG 《北京 BEIJING 大连 DALIAN 天津 TIANJIN 保定 BAODING ·烟台 YANTAIL ●青岛 QINGDAO 东区 EAST 徐州 XUZHOU 扬州 YANGZHOU ●南通 NANTONG ·无锡 WUXI 苏州 SUZHOU 上海 SHANGHAI 杭州 HANGZHOU 郑州 ZHENGZHOU 西安 XIAN NANJING 合肥 HEFE1• 成都 CHENGDU ·宁波 NINGBO 武汉 WUHAND 绍兴 SHAOXING 重庆 CHONGQING• 溫州 WENZHOU 长沙 CHARGSHA 厦门 XIAMEN 昆明 KUNMING 桂林 GUILIN 广州 GUANGZHOU ●惠州 HUIZHOU ZHUHAI FOSHANDONGGUAN ● 深圳 SHENZHEN ° KHI MACAU KHI HONG KONG 海口 HAIKOU 「博鳌 BOAO SANYA 南区 SOUTH о >45,900 Serviced Apartment, Coliving & Hotel Units Includes units under development 42 Cities >210 Properties Entered China in 1998. Aims to achieve strategic goal of owning/managing 60,000 serviced apartments in China by 2023. *Figures updated as of March 2023#15Ascott Core Market: China E ASCOTT East China • 72 Serviced Apartments 9 Long-term Rental Apartments • 1 Hotel 1 Active Aging Apartment ASCOTT South China S CW • 55 Serviced Apartments • 1 Long-term Rental Apartments Central West • 35 Serviced Apartments 4 Long-term Rental Apartments • 3 Hotel North China N • 32 Serviced Apartments • 1 Long-term Rental Apartments Ascott Heng Shan Shanghai Ascott Raffles City Chongqing Ascott Raffles City Shenzhen Somerset Zhuankou Wuhan Somerset Airport Zone Tianjin citadines ASCOTT Ascott Songshan Lake Dongguan Citadines Songshan Lake Dongguan Citadines Connect Fengdong Xi'an Domitys Hangzhou Bay Ningbo Active Aging Residence Adoor Apartment Heda Hangzhou (Xiasha) Ascott China Adoor Suites Shenzhen (SANY Cloud City) *refers to tentative name, figures updated as of 31 March 2023.#16East China District Properties Shanghai & Zhejiang Shanghai 31 Properties Hangzhou 8 Properties (incl. Tonglu) Ningbo 4 Properties Shaoxing 1 Property Ascott managed properties: 38 JV managed properties: 7 Wenzhou 1 Property Hangzhou: 3 Citadines + 1 Somerset + 1 lyf + 1 Adoor Apartment + 2 Okawood Shanghai: 6 Ascott + 9 Citadines + 8 Somerset + 1 Citadines Connect + 2 lyf + 4 Adoor Apartment + 1 Okawood Shaoxing: 1 Citadines Ningbo: 1 Ascott + 1 Citadines + 1 Somerset + 1 Domitys Wenzhou: 1 Adoor Apartment Ascott China *Figures updated as of 31 March 2023#17East China District Properties Jiangsu & Anhui Xuzhou 2 properties Nanjing 4 properties Hefei 3 properties Ascott managed properties: 36 JV management properties: 1 Yangzhou 2 properties Nantong 2 properties Wuxi 13 properties (incl. Jiangyin) Suzhou 11 properties (incl. Changshu) Hefei: 2 Somerset + 1 Citadines Nanjing: 1 Ascott + 1 Somerset + 2 other brand Nantong: 1 Ascott + 1 other brand Suzhou: 2 Ascott + 4 Citadines + 3 Somerset + 1 Adoor Suites + 1 Okawood Wuxi: 3 Ascott + 3 Somerset + 1 Citadines + 1 Adoor Apartment + 1 Adoor Suites + 4 other brand Xuzhou: 1 Citadines + 1 Tujia Somerset Yangzhou: 1 Citadines + 1 Okawood Ascott China *Figures updated as of 31 March 2023#18South China District Properties Ascott managed properties: 56 Dongguan 3 properties Guangzhou 17 properties Xiamen 4 properties Guilin 1 property Huizhou 1 property Foshan 5 properties Zhuhai 4 properties Shenzhen 11 properties Hongkong 2 properties Macau 1 property Haikou 3 properties Boao 1 property Sanya 3 properties ASCOTT Boao: 1 Citadines Dongguan: 1 Ascott + 1 Citadines + 1 Somerset Foshan: 2 Ascott + 1 Somerset + 1 Okawood + 1 other brand Guangzhou: 6 Ascott + 3 Citadines + 3 Somerset + 1 The Crest Collection + 2 Okawood + 2 other brand Guilin: 1 Citadines Haikou: 1 Ascott + 1 Somerset + 1 Tujia Somerset Huizhou: 1 Tujia Somerset Sanya: 1 Ascott + 1 Citadines + 1 Okawood Shenzhen: 3 Ascott + 1 Citadines + 6 Somerset + 1 Adoor Suites Xiamen: 1 Ascott + 2 Somerset + 1 Tujia Somerset Zhuhai: 2 Ascott + 1 Citadines + 1 Somerset + 1 lyf Hongkong: 1 Ascott + 1 Citadines Macau: 1 Ascott *Figures updated as of 31 March 2023 Ascott China#19Central Western District Properties Ascott managed properties: 42 Chengdu 14 properties Chongqing 7 properties Xi'an 12 properties Wuhan 6 properties Kunming 1 property Changsha 2 properties Changsha: 1 Ascott + 1 Citadines Chengdu: 3 Ascott + 5 Citadines + 3 Somerset + 1 Citadines Connect + 2 Adoor Apartment Chongqing: 2 Ascott + 1 Citadines + 2 Somerset + 1 Citadines Connect + 1 Adoor Suites Kunming: 1 Somerset Wuhan: 2 Ascott + 1 Citadines + 3 Somerset Xi'an: 1 Ascott + 2 Citadines + 5 Somerset + 1 lyf + 1 Citadines Connect + 2 Adoor Apartment Ascott China *Figures updated as of 31 March 2023#20North China District Properties Ascott managed properties: 31 JV managed properties: 2 Harbin 2 properties Zhangjiakou 2 properties Beijing 10 properties Baoding 1 properties Changchun 1 property Shenyang 2 properties Dalian 4 properties Zhengzhou 2 properties Tianjin 6 properties Yantai 2 properties Qingdao 1 property Baoding: 1 Citadines Beijing: 3 Ascott + 1 Citadines + 1 Somerset + 1 lyf + 2 Okawood + 2 other brand Changchun: 1 Somerset Dalian: 2 Somerset + 1 Citadines + 1 Okawood Harbin: 2 Citadines Qingdao: 1 Okawood Shenyang: 2 Somerset Tianjin: 1 Ascott + 3 Somerset + 2 Tujia Somerset Yantai: 1 Citadines + 1 Okawood Zhangjiakou: 2 Okawood Zhengzhou: 1 Ascott + 1 Citadines Ascott China *Figures updated as of 31 March 2023#21Ascott Milestones Ascott first entered China and established properties in Tianjin and Ascott completed acquisition of Citadines. Shanghai. 1998 2004 1984 2000 LASCOTT Ascott opened Asia-Pacific's first serviced apartment in Singapore. The Ascott Group was listed following the merger of Somerset Holdings and The Ascott Limited in 2000. Ascott REIT made its first foray into the United States of America with the acquisition of prime property in Times Square of New York for USD163.5 million. 2015 2008 Ascott became a wholly- owned subsidiary of CapitaLand, and transformed a national heritage building into its flagship apartment: Ascott Raffles Place Singapore. Ascott become largest serviced residence provider in Australasia. Ascott achieved the milestone of adding more than 100 serviced apartments in China. 雅诗图中国 迈入百家里程碑 ASCOTT 2017 2016 Ascott launched a new co-living concept brand - lyf and The Crest Collection of unique, luxury serviced residences. 2018 Ascott launched digital loyalty platform - ASR and hotel brand - Citadines Connect. Ascott introduced the Independent Living product in Asia from DOMITYS. Hascott ★星 stur rewards asr⭑ asrards Ascott surpassed 20,000-unit target for China 2019 2021 Ascott acquired Oakwood Worldwide. Ascott launched a new Serviced Residence brand - Adoor Suites in China. 2022 Ascott completed acquisition of TAUZIA. Ascott China's first Elegant Encounter brand long term rental apartment opened in Hangzhou. Ascott China#22Brand Milestones Ascott Orchard Singapore Citadines Jinxiu Shanghai Quest Notting Hill ASCOTT citadines 2004 1984 Ascott China Citadines Connect Domitys Hangzhou Bay Ningbo Sydney Airport Active Aging Apartment Adoor Suites Shenzhen (SANY Cloud City) QUEST 2017 APARTMENT HOTELS Lyf 2016 The Crest Collection 1998 Somerset Vert HARRIS HOTELS HOTELS PREFERENCE FOX EO FOX PO HES HOTELS 2019 citadines 2021 CONNECT DOMITYS 达美庭 2020 2018 2022 TAUZIA Oakwood Adoor SUITES HOTELS 雅院公寓 Adoor Apartment 雅遇公寓 WARRESTE Somerset Wusheng Wuhan lyf Funan Singapore La Clef Tour Eiffel Paris HARRIS Hotel Kuta Galleria Adoor Apartment Heda Hangzhou (Xiasha) Oakwood Premier Melbourne#23ASCOTT (77 properties, 17k+ units) Somerset citadines (190 properties, 33k+ units) 737277 Lyf (22 properties, 4k+ units) Oakwood Oakwood (85 properties, 16k+ units) QUEST APARTMENT LICTNIS (176 properties, 12k+ units) The Crest Collection LA CLEF THE UNLIMITED COLLECTION. (126 properties, 25k+ units) (6 properties, 500+ units) HARRIS HOTELS (42 properties, 7k+ units) * Above data extracted as of 31 Dec 2022. (3 properties, 100+ units) PRÉFÉRENCE HOTELS (7 properties, 400+ units) FOX HOTELS (19 properties, 2k+ units) pop HOTELS Vertu HOTELS Hello HOTELS.COM Brand Partner DOMITYS (25 properties, 3k+ units) (4 properties, 1k+ units) (25 properties, 3k+ units) (2 properties, 600+ units) Award-Winning Portfolio of Hospitality Brands Diversified and award-winning portfolio of serviced apartments, coliving properties, hotels, student accommodation and rental housing properties as well as other hospitality assets. Ascott has won over 100 awards globally in 2021.#24Our Global Brands ASCOTT citadines Lyf Oakwood QUEST APARTMENT HOTELS Somerset Ascott delivers timeless class and exclusivity for the discerning C-suite executives at the heart of key gateway cities across the world. Citadines offers the comforts of serviced residences and the flexibility of a hotel in the city, where you can live, work and play at the same time, at the same place. lyf is a coliving concept that allows digital nomads, technopreneurs, creatives and self-starters to "live your freedom" in a dynamic environment. Oakwood takes home beyond the ordinary, elevating everyday experiences that will stay with you. From a genuine welcome into the comfort of personal space and place, to the meaningful connections that we bridge with our communities, experiences beat as the heart of our brand. Over in Australia, New Zealand, Fiji and United Kingdom, Quest Apartment Hotels offers spacious apartment-style rooms in convenient locations. Somerset is an inclusive place where you find happiness and harmony within your inner circle and within oneself - inspired by coexistence and balance of the natural environment. Ascott China#25Our Collection Brands The Crest Collection THE UNLIMITED COLLECTION PRÉFÉRENCE HOTELS Each hotel and residence in The Crest Collection is curated to immerse our guests in a moment in time that best captures the heritage of the property, where it belongs. There are no limits to the opportunities to stay somewhere unique. Fusing rich character, extraordinary designs and new perspectives of experiencing each destination, dot your travel journeys with unique stories to call your own, with The Unlimited Collection. Préférence Hotels is a collection of luxury discreet charm and heritage hotels that offer subtle inspiration and unique experiences. Ascott China#26Our Regional Brands FOX HOTELS HARRIS HOTELS pop! HOTELS Vertu HOTELS Yello HOTELS.COM FOX Hotels offers a personalised approach for guests to experience "A Moment in Life" through its flexible products and refreshing services. A hotel for better, healthier living, paired with vibrantly fun atmosphere and hospitable players! Feel relaxed as if at your own home. We are about colour, convenience and great value. We also think about the future with environment- friendly construction techniques. Vertu Hotels provides elevated comfort in a stylish and refreshing environment for the fashionable and established traveller. Emphasizes a trendy style and provides guests a sociable and cozy environment where interaction and new experiences come alive. Ascott China#27Our Local Brands and Brand Partner Brand Partner DOMITYS 达美庭 Adoor Apartment 雅遇公寓 Adoor Apartment is designed specially for guests who are staying for a long period, to settle down with ease and comfort. Adoor SUITES 雅院公寓 Adoor Suites is one of the brands with integrated design and function providing residents with a comfortable and cost-effective service apartment. Dedicated to independent and active seniors, DOMITYS offers spacious, high-quality, secured residences with apartments, carefully designed to make life easier and more comfortable. Ascott China EPU EPE ESCENE#2800 Award-winning Interior Design Services Key Competitive Advantage Build your success on our know-how Global Presence Today, Ascott's portfolio spans over 900 properties in global, and includes several award-winning serviced apartments and hotel brands. Through partnering with us, you can tap into a robust global business network, enabling you to optimise real estate value and yield. Operational wwwExcellence Ascott is leveraging our experience in the serviced apartment sector to benefit our entire portfolio of brands. We adhere to a high standard of service philosophy, to provide guests with a quality stay experience. Strict and standardized management system ensures the continuous and steady operation and development of Ascott's properties in different market environments. O Dual Presence in Hotel and Serviced Apartment Sectors Owners may have a vast selection of brand options for hotel- serviced apartment developments. With our revenue management expertise, global sales network and distribution channels, our properties constantly attract effective length of stay mix from various market segments. Ascott's strong base of corporate accounts ensures a significant proportion of corporate travellers to our properties. Ascott China Our team of talented creatives offer diverse global perspectives and innovative design solutions across our brands, creating inspirational bespoke interiors for your property to set design trends in the ever-evolving hospitality industry. We maximize operating and leasable space through flexible space handling to increase your revenue.#29Key Competitive Advantage Build your success on our know-how We Operate Sustainably Operator's and Owner's Mindset Ascott cherishes talents, and its global team brings together many industry elites. The perfect and standardized training system has trained a large number of enterprising and service- oriented talents. Ascott China As an owner of a significant portfolio of lodging assets ourselves, we provide expertise on how to optimise the operations, cost structures and financials for your property. Our owner- centric perspective emphasises optimisation of real estate yields and values for the properties we own, operate or franchise. The Product Advantage of Serviced Apartments Compared with an apartment • Fully-serviced including housekeeping services Business support services 24-hour security surveillance 24-hour reception Living environment of international standards City living conveniences at your doorstep Comprehensive leisure facilities and amenities Compared with hotels • A home away from home • More space • • . Fully-equipped kitchen More privacy, more individuality Local knowledge, sense of community lifestyle activities ASCOTT#30Award-winning Lodging Management Business TRAVEL WORLD AWARDS WINNER 2021 World's Leading Biggest winner with the greatest number of awards won amongst serviced residence companies 28 awards including World's Leading Serviced Apartment Serviced Apartment Brand Brand 2021 TRAVEL WEEKLY ASIA READERS' CHOICE AWARDS Best Serviced Residence Group - Asia Pacific Won for the 6th consecutive year TTG CHINA 旅游大奖 2022 Best Serviced Residence Operator in China Won for the 14th consecutive year 2008-2022 Ⓡ 中国 酒店 星光奖 Ⓡ China Hotel Starlight Awards Best Serviced Apartment Operators of China Best Serviced Apartment Operator in China Won for the 17th consecutive year 2007-2023 BUSINESS TRAL TRAVELLER ER AWARDS Best Serviced Apartment Company Business Traveller UK Awards Won for the 7th time Best Serviced Residence Brand in Asia-Pacific Business Traveller Asia-Pacific Awards Won for the 18th consecutive year Best Serviced Apartment Brand in the Middle East Business Traveller Middle East Awards Won for the 5th consecutive year Best Serviced Residence Brand in China Won for the 12nd consecutive year 2008-2019 Ascott China#31Award-winning Lodging Management Business -PILLOW MBI MEADIN BRAND INDEX alle THE STARS HALLLING 2021 GOLDEN COMPETITY 金糀頭 ENESS 金枕头 18m OF HOTELS China's Most Popular Serviced Residence Brand Won for the 15th consecutive year 2008-2022 新旅行 Voyage Best Hotel Group Won for the 5th consecutive year 2017-2021 TOP 10 the Most Influential Serviced - Residence Brand Ascott & Somerset Won for the 6th consecutive year 2016-2021 TRAVEL+ LEISURE Special Recommendation Serviced Residence Won for the 8th consecutive year 2012-2019 2021旅游天地星榜 The 5th Stars Awards Best Serviced Residence Operator in China 2021 环旅行 Platinum Traveller Best Hotel Group Won for the 2nd consecutive year 2020-2021 Outstanding Loyalty Program of the Year Ascott Star Rewards (ASR) Won for 2022 风尚 Fashion Travel 旅行 2022 8 properties in China got Best Serviced Apartment Best Serviced Residence For Family Annual Selection Serviced Residence Best Business Serviced Residence Best Family Love Serviced Residence Ascott China#32Strategic Partnerships East China Star River Group Qianwan Holding Group Gonghu Hotel Management Wuxi Olympic Sports Group, Nanjing China State Construction - Dongfu China Metallurgical Group Shanghai Electric Group MCC 中冶置业 MCC REAL ESTATE 星河湾一 Sark 中建束孚 CSC DONGE U 上海电气 SHANGHAI ELECTRIC 前湾控股 Ascott China South China China Green Development Investment Group B Central West Chengdu Rail Transit Group North China BBMG Corporation G 中国绿发 CGDG 按高商交商集团有限公司 CENOURAL TRAIN COULD BBMG 金隅集团#33Excellence Events CO-OP ID Video • ASR Official Announce 吴镇宇 . ASR Triple-rewards Promotion 赵霁 Core Media Cooperation lyf x The paper • • The Paper x lyf Top 10 Influencers of Our Time achieved 34,365,000+ exposure #lyf正青春 请热爱# VLOG achieved 37,654,000+ exposure Ascott China asr 雅星会 XK 雅诗阁全球会员忠诚度计划发布 PEN 澎湃 EN 新锐人物|谷爱凌:年轻要 做自己执的車 asr 雅星会 雅诗阁全球会员忠诚度计划招募会员 Lyf asr 正青春,请热爱 活力十足,共享新生 LIVE YOUR FREEDOM 体验居住新概念 共享公寓品牌lyf独家呈现 了解更多 电影《白蛇》导演#34Excellence Events • • • • Offline Events ASR Recruitment Event Citadines International Coffee Week Group/Property Anniversary . TLC Event • And More... Corporate Event Residents' Events • • • Local cultural experience activities Spring and Autumn Outing Festival Celebration • Earth Hour • And More... Ascott China 星·相遇 4898 咖啡时光 citadines L#35Excellence Events asr 181 SOMERSET 美好生活,品味人生 58-Ascott China SAFESTIVAL 2006 TASCOTT Basi asin 北京站 D 精選 as ost ASCOTT 有珍 你好 ASCOTT 用這種香蘭·星辰密語七夕酒会趴 asr Ascott SOMERSET#36share an idea Ascott Star Rewards real share the day let's roink lyf Funan Singapore ASCOTT CHINA 雅诗阁中国 凯德投资成员#37ププン asr⭑ ascott ★星 star rewards ASR is a global loyalty program launched by Ascott Limited targeted at the global customers in year 2019. Short Stay Long Stay* Business travel by booking corporate contract rates** ASR is one of the three loyalty programs in the industry that offers rewards that have no date retractions for members. Members can use ASR membership points to redeem part of the room rate or even the full room rate. **Applicable to properties who participated in multichannel LS part. Pls contact the sales team, or via website for more information **Applicable to properties who participated in above channels. Pls contact the sales team for the unique corporate access code.#38ascottchina.com asr⭑ uscott ★ star asrd rewards ASR Facts At a Glance Sign up Ascott China 2.73M Members +40% Average yearly membership growth 30% More spending by members than non- members +255% 2021 to YTD2022 in ASR Revenue 85% Of all Brand.com online bookings 2.7 Average length of stay 6 in 10 ASR Bookings are repeats ■ North Asia 5% 6% Global reach 11% Members Demography 34% ■South East Asia 42% ■ Europe Americas ■Middle East, Africa, Turkey, India#39Membership Benefits The membership benefits is on https://www.discoverasr.com/en/member/benefits Classic Annual Membership Free To Join Silver Spend S$1,000# Gold Spend S$3,000# Year-long discount of 10% off Best Flexible Rates Seasonal offers of up to 50% off Best Flexible Rates Platinum Spend S$10,000# 25% off BFR 25% off BFR 30% off BFR 40% off BFR Property opening offers of up to 40% off Best Flexible Rates Birthday discount e-voucher@ Welcome local gift or free drink Complimentary in-room Internet access Early Check-in* Late Check-out* Complimentary airport transfer at serviced residences in the Middle East** Complimentary breakfast at serviced residences in Europe^ Complimentary room upgrades* # Based on annual qualifying spends. @ 6 months validity, issued 1 month before member's birth of date. ** * Subject to availability. One-way or roundtrip transfers are property dependent. ^ Number of breakfasts offered are property dependent and may differ from property to property. Ascott China Priority Priority Priority Priority In Europe only#40Booking Channels More booking channels, free to enjoy best flexible rates and earn ASR points 000 Official Global Website discoverASR.com Multiple Entry Points to our integrated booking platform ASR Wechat Mini Program More adapted to the consumption habits of Chinese guests h Website in 7 languages 7 million unique visitors annually from over 100 countries Sign up as ASR members Integrated payment gateway accepts major credit cards Powerful fusion of marketing and technology facilitates cross-selling Integrated booking engine with ASR enables guests to book directly and earn or redeem points CO Manage their membership details and profile 000 ㄖ ㄖ Make & Manage reservations ASCOTT CHINA ASR APP - Discover ASR Free to downloaded and use it easily More Channels *Dependent and may differ from property to property. Ascott China Download on the App Store GET IT ON Google Play HUAWEI EXPLORE IT ON AppGallery Ε 小米应用商店 APP.MI.COM Phone Email Fax Walk-in#41discoverASR.com Multiple Entry Points to our integrated booking platform ASR is a holistic ASR lifestyle loyalty experience which encompasses an integrated approach combining marketing efforts, foster loyalty and push online direct bookings. Hosted under www.discoverasr.com, all our brands and properties can be found under the roof and together with our DiscoverASR app drives direct booking. asr Ascott China ast asr 雅星会 Ascott official website registered channel ... Website in 7 languages 7 million unique visitors annually from over 100 countries integrated payment gateway accepts major credit cards or Powerful fusion of marketing and technology facilitates cross-selling Integrated booking engine with ASR enables guests to book directly and earn or redeem points#42ASCOTT CHINA WECHAT MINI-PROGRAM Wechat Mini-Program Function Summary 09:47 asr. Ascott China Register to become ASR Member Manager Personal Profile 11:59 > 姓氏 注册 名字 all4G 分享 生日 出生日期 性别 男 女 手机 验证码 广州市 我的位置 邮箱 入住 共1现 4月13日 周三 4月14日(周四 密码 Book & Manage your bookings 1月 确认密码 立即预订 ASCOTT CHINA 励 江 个人中心 获取验证码 长度为8至64个字符,必须包含特殊字符,大、小写字母、数字、 且不支持空格 *您是欧服或瑞士的居民,并且受政國GDPR的约束吗? 是否 立即注册 我同黨出于为我提供公寓/密质和服务的目的,处理我的个人数 指。并且已经阅读《世间个人数据保护政策》、《赠箱同意书》#43Discover ASR APP Integrated Lifestyle Loyalty APP Download on the App Store Hello There! GET IT ON Google Play Exclusive Member Rates Eripy 10% of year red and up to 50% off seated the Join now asr EXPLORE IT ON AppGallery Courtney Fernand וח APP at a Glance Sign up as ASR members Manage their membership 小米应用商店 APP.MI.COM CO details and profile 000 ㄖ Make & Manage reservations Pre-arrival preferences or stay requests ☐ App check-in to skip queues and mobile key made available வ In-stay Service-enables service requests with ease Instant App check-out without queuing Feedback forms U 10,000 asr Indonesia Your Progress Philippines 473 Malaysia 8.20% China Vue Scan the QR to download the ASR APP Ascott China 21.10% 13.60% 30.10% Singapore 7.60% 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% riasr Top 5 Countries Using The APP *Figures updated as of 9 March 2022#44Strategic Partnerships Growing global, regional and local partnerships to gain out reach and access to wider customer base globally through travel offers, points exchange, member tier match initiatives and more. Points Exchange % Special Promotions Co-branded Activities Global/Regional Partners AMERICAN EXPRESS JCB mastercard. Maybank ✈ OCBC Bank UOB S Shopee Ascott China Local Partners e.g., China, Indonesia, UAE, India, Singapore BCA mandırı 飞猪 tokopedia A العربي anb ( Ctrip * CapitaStar CGV # LA VALLÉE VILLAGE HDFC BANK Garuda Indonesia The Arine of Indonesia CORNERSTONE Just CO KidZania 0 WATERBOM PIK FLYERT+ ***#45Sustainability Environmental, Social and Governance (ESG) CapitaLand Hope Foundation ASCOTT CHINA 雅诗阁中国 凯德投资成员#46CapitaLand's 2030 Sustainability Master Plan Framework Our strategic blueprint to guide our ESG efforts ENVIRONMENT SOCIAL MARKET LEADERSHIP BUILD ENABLE ACCELERATE CO 0 Q Low Carbon Transition Science-based targets validated by SBTi Carbon emissions intensity1 by 78% Energy consumption intensity¹ by 35% Renewable energy consumption by 35% Water Conservation & Resilience Water consumption intensity¹ by 45% Waste Management & Circular Economy 25% recycling rate in daily operations Divert 75% construction waste from landfill חוהדהה Healthy & Safe Buildings Target O fatality, permanent disability / major injury Robust Supply Chain Management Proactive Customer Relationship Management Implement green lease Customer satisfaction Sustainable Operational Excellence Sustainability Innovation & Technology S$50 million CapitaLand Innovation Fund CapitaLand Sustainability X Challenge Sustainable Finance Tripling the amount of sustainable finance to S$6 billion³ Ascott China 100% Green Certification² 18 88 Dynamic Human Capital Equip employees with future-ready skills Diverse mix of employees 1 Reduction targets are relative to 2008 baseline 2 Refers to CLI's owned and operationally managed properties 3 Includes sustainability-linked loans/bonds, derivative products and green financing#47Global Accolades SUSTAINABILITY GRI ACCOUNTING SASB STANDARDS UN GLOBA BOARD COMPACT CDP International Standards & Guidelines Annual CLI Global Sustainability Report adopts Global Reporting Initiative reporting framework and prepared in accordance with Standards: Core option Applies guiding principles of International Integrated Reporting Framework, ISO 26000:2010 Guidance on Social Responsibility, and references UN Sustainable Development Goals (UN SDGs) References real estate sector-specific standards Signatory to UN Global Compact and committed to 10 principles Participates in annual CDP (Carbon Disclosure Project) Climate Change Programme and carbon footprint calculated in accordance with Greenhouse Gas (GHG) Protocol¹ (operational control approach) Aligned climate disclosures with Task Force on Climate-related TCFD Financial Disclosures (TCFD) in four key areas of governance, strategy, risk management, and metric and targets. 1 Member of Dow Jones Sustainability Indices Powered by the S&P Global CSA MSCI ESG RATINGS 2021 AAA MSCI ESG Leaders Indexes Constituent ⚫Dow Jones Sustainability World Index for 11th consecutive year •Dow Jones Sustainability APAC Index for 14th consecutive year 1st and longest standing company in Singapore to be listed MSCI World ESG Leaders Index for 9th consecutive year MSCI World Socially Responsible Investment Index for 8th consecutive year Sustainability Yearbook Member 2022 S&P Global •Constituent for 14th year 1st and longest standing company in Singapore to be listed GLOBAL 100 by Corporate Knights ⚫Constituent for 11th year GRES B ⚫5-star rating for 7 years and achieved A for Public Disclosure FTSE4Good ⚫Constituent for 10th consecutive year Carbon Clean 200™ by Corporate Knights & As You Sow •Constituent for 5th year Developed by World Resources Institute & World Business Council for Sustainable Development, which sets global standard on how to measure, manage & report greenhouse gas emissions#48CapitaLand FOUNDATION CapitaLand Hope Foundation (The philanthropic arm of CapitaLand Group since 2005) Making a positive impact by enriching lives and uplifting communities where we operate KEY FOCUS AREAS Nurture and inspire the young Underserved children and youth aged 21 years and below in the area of education, healthcare and shelter Each child has within them the potential, which if nurtured and built upon, can bring significant value to future societies. Improve seniors' quality of life Vulnerable elderly aged 60 years and above in the area of healthcare, social integration and well-being Each senior deserves to live life to the fullest with dignity and respect as they age in place and in the community. KEY GEOGRAPHICAL FOCUS Globally where CapitaLand operates with key focus on core markets donated >S$58m OUR IMPACT funded Protect the environment for future generations Earth is our home and everyone can make it a better place for future generations to live by adopting environmentally friendly practices and behaviours. contributed >220,000 volunteer hours >100 initiatives with partners across geographies supported >510,000 beneficiaries including children and seniors in need Figures as at 31 December 2022 Ascott China 4#49CapitaLand Hope Foundation Main Programmes in China My Schoolbag My Schoolbag focuses on providing schoolbags containing school and daily necessities to underprivileged schoolchildren. A CapitaLand hope FOUNDATION CapitaLand Care for Community Grant CapitaLand staff volunteers go into communities and schools to interact with recipients. CapitaLand Kids Programme It provides long term financial support for promising underprivileged children beyond their primary school education. CapitaLand Young Architect Programme It aims to inspire the younger generation to play a role in shaping real estate of the future and sets out to empower the community in rethinking the design and infrastructure of public spaces around their neighborhood through participatory design. Healthcare Fund The fund goes towards supporting nationwide medical and healthcare related efforts in China's fight against COVID-19 during relief and recovery stages. 可持续 筑未来 Cagbuy【为明天·为健康]公益基金驰援武汉 Building a Sustainable Future Strengthening the connection between people and cities, linking the public welfare forces from all walks of life to build a sustainable cities. Ascott China#50Contact us @AscottChina ASCOTT WeChat Subscription ASCOTE WeChat Service Account ASCOTT CHINA 雅诗阁中国 凯德投资成员

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