#1United Healthcare Welcome to Arizona#2You + UnitedHealthcare Individual & Family Exchange Plans 2023 United Healthcare XXXXXX 2#3Agenda 2022 Achievements 2023 Highlights © 2022 United Health Care Services, Inc. All Rights Reserved. 3#42023 Footprint © 2022 United Health Care Services, Inc. All Rights Reserved. 2021 Footprint 2022 New States 2023 New States Existing Markets New Markets Footprint 2021 2022 2023 States 11 18 22 22 Markets 30 56 93 Counties 177 345 554 IFP Eligible Lives¹ 1.5M 5.8M 7.1M 12021 Lives sourced from IFP footprint model based on CMS 2021 OEP Reporting. 2022 & 2023 Lives sourced from IFP footprint model based on CMS 2022 OEP Reporting. 4#5Network Strategy Affordability © 2022 United Health Care Services, Inc. All Rights Reserved. Access 5#6Our team for your support © 2022 United Health Care Services, Inc. All Rights Reserved. UnitedHealthcare United Healthcare CO 6#7Arizona © 2022 United Health Care Services, Inc. All Rights Reserved. Hospitals, Affiliated Physicians, FQHCs Market Area Counties and Clinics Casa Grande Pinal Phoenix Maricopa Tucson Pima Banner University Medical Group: Banner Casa Grande Medical Center, Banner Goldfield Medical Center, Banner Ironwood Medical Center, Sun Life Family Health Floorence, Coolidge - Abrazo Health: Abrazo Arizona Heart Hospital, Abrazo Buckeye Emergency Center, Abrazo Arrowhead Campus, Abrazo Peoria Emergency Center, Abrazo Scottsdale Campus, Abrazo West Campus, Adelante Healthcare, Banner University Medical Group: Banner University Medical Center SEP Phoenix Campus, Banner Estrella Medical Center, Banner Desert Medical Center, Banner Thunderbird Medical Center, Banner Del E Webb Medical Center, Banner Boswell Medical Center, Banner Baywood Medical Center, Banner Baywood Heart Hospital, Banner Gateway Medical Center, Banner Ocotillo Medical Center, Mountain Park Health - Maryvale Clinic, Goodyear Clinic, Steward Mountain Vista Medical Center, Tenet - Abrazo Central Campus, Valleywise Health, Valleywise Community Health Center - McDowell, Valleywise Health Avondale, Wesley Community & Health Centers Abrazo Health: Tenet - Carondelet St. Mary's Hospital, Tenet - St. Joseph's Hospital, Banner University Medical Group: Banner University Center Tucson Campus, Banner University Medical Center South Campus, El Rio Health: St. Elizabeth's, Cherrybell, Northwest Dental, Pascua Clinic, Santa Cruz Neighborhood, HealthOn University, Community HC- South, Northwest, Southwest, OB GYN Associates, Northwest Medical, Northwest Allied Physicians, Northwest Cardiology, Oro Valley: Northwest Medical Center (Community Health Systems), Northwest Medical Center Sahuarita (Community Health Systems), Oro Valley Hospital (Community Health Systems)#8Product Families Continuing in to 2023 Essential lowest premium option, higher out-of-pocket costs, and $3 or less Tier 1 Preferred generics B Value go-to flagship plan, good fit for most, offered across all metal levels B S S G G Advantage one of the richer plans, some include dental and vision coverage for adults. Includes two new offerings - an all-copay plan and a $0 deductible plan B S G Availability of these product families may vary by state. © 2022 United Health Care Services, Inc. All Rights Reserved.#9Arizona Offerings No cost doctor visits $0 virtual urgent care and $0 primary care $100 member reward For completing 4 simple activities 0 Low-cost prescriptions $3 or less Tier 1 & generics at Walgreens Wellness on a budget Complimentary one-year Peloton® fitness App Membership © 2022 United Health Care Services, Inc. All Rights Reserved. 6#10Member Incentives + Digital Fitness Member Incentives* Increase incentive from $25 to $100 Walmart+ Walgreens amazon Digital Fitness* ฮ PELOTON OTON Work out with the Peloton App anytime, anywhere The Peloton App is available on al major mobile and TV platforms, including 108, Android, Apple TV. Amazon Fire TV, Android TV, and Rokuart-giving members convenient access to an end itrary ofw and un-demand Explore the App TRENGT Offering AARP membership *Eligibility is limited to members ages 18+. © 2022 United Health Care Services, Inc. All Rights Reserved. 4 Cycling Running Outdoor Bootcamp Strength Stretching Yoga Cardio 10 10#11Free Virtual Urgent Care + Free Primary Care $0 Primary Care *Free coverage for Essential+ is offered post-deductible. © 2022 United Health Care Services, Inc. All Rights Reserved. $0 Virtual Urgent Care Optum 11#12Toolkit and Jarvis materials Shopping Sheets <2023> <State Name> Individual & Family Plan featured information 50 Primary Care Primary Care Specia Required Deduc Dede Out Pocket Out of Pocket der V Hospital Care Outpatient Surgery UHC G Advantage $2.000 $4,000 $8.000 $17.400 $40 copy 300 copay $2,000 $4,000 $17,400 540 cop 5 days Cartage 80 Deckble, Dental Ven 000 $17,400 Pytho SRC Genk Advantage No R R Used $1.000 $4,000 $17,400 $40 copay $5000 $4.000 $17.400 $40 cop 20% curance 880-copy per day up Va UNC tage B2000 $4,000 $8.000 $17,400 $40 copie 880 copy per day • Customize flyers and other materials with your information • More social media ads Additional messaging options UHC Gold Advantage 80 Deduct Deta No Referat Rx, Un © 2022 United Health Care Services, Inc. All Rights Reserved. United Healthcare xay Care Urgent Emergency Prestation Drug- Cale Pred HSA Ty $140 Copley 6140 copy 840 2440 $ copy ✓ ✓ ✓ The 1:3 copy 6140 $140 $2440 $10 pay opay copy frewstanding $140 $140 $40 The $10 copy copy copay spay Y ✓ H The 20 $140 $140 cop The 2 $10 T$40 The 20% co $130 copay coper $2440 $3 copay Ter 20% cance The 20% com Cartage No 1 $2,000 $4,000 $8.000 $17,400 Freestanding $140 $140 $140 940 $2,440 40p сор copay 3 days $10k UHC Advantage 50 Deductible, Dental Ven $2.000 $4,000 58,000 $17.400 6140 $140 340 Tier 2 810 copay cop Nos U 5 Para Mat Walt be met before Poster/Flyer Your health insurance questions + Support choosing a plan Find a UnitedHealthcare Individual & Family plan that fits your needs You may qualify for lower monthly premiums. Eligible individuals may qualify for premium tax credits Cvanity urb ial hath benefits and under The AC Ad song with beef, such 83 cpays for Tier 1 Adult Dental and Vision cover UnitedHealthcare of Arizona, Inc , TTY 711 United Healthcare Your nonstop life + ✓ ✓ ✓ ✓ ✓ Social 24/7 access to unlimited $0 virtual urgent care Individual & Family plans from UnitedHealthcare Find a plan ✓ ✓ ✓ 12#13Agent Portal (Jarvis) Enhancements + Member ID Card Download E Early Pay/ Recurring Payments United Healthcare Payment submitted Payment Receipt Print הון PCP Selection Application Status United Healthcare Primary Care Provider confirmation You're all set Your Primary Care Provider Plan Value Bronze 3 Free Telehealth Visits Member name: Payment details: Jonathon Schapp Complete your payment only Bank Account 3450 One-time payment method saved $297.51 Your payment has been submitted! Once processed, expect your welcome mailing with ID card in the mail (usually 2-3 weeks). Once you receive that, get started by registering on myuhc.com/exchange where you can manage your plan by finding in network. care, paying bills, and getting set up for paperless Now, let's get a head start by choosing an in network Primary Care Provider (PCP). It's important to see your PCP, they provide a variety of services that can help you get and stay healthy. Also-visit them and that completes 1 of your 4 activities towards a $100 reward as part of your plan. Choose PCP Dr. First M. Lastname M.D. Clinic or Facility Name 101 Maple Lane Minnetonka, MN 55555 What to expect next? Make sure to pay your initial payment if you have not already. When that is processed, expect your welcome mailing with ID card in the mail (usually 2-3 weeks). Once you receive that, get started by registering on myuhc.com/exchange where you can manage your plan by finding in network care, paying bills, and getting set up for paperless. Total: View your electronic payment authorization below. 2022 United HealthCare Services, Inc. All Rights Reserved. English 13#14Agent Newsletter and On Demand Training United Healthcare IFP Connect August 12, 2022 Welcome to the first issue of IFP Connect! In this issue: . • A Message from Marcus Robinson, Senior Vice President (SVP) of Individual and Family Plans Sales UnitedHealthcare Toolkit Feature: Event Marketing Materials ⚫ Member Services Toll-Free Numbers ⚫ Did you Know? Primary Care Provider Assignment In the Spotlight: A Message from Marcus Robinson, SVP of Individual and Family Plans Sales Welcome, agents and brokers! I am delighted to introduce the launch of IFP Connect-our bi- weekly Individual and Family Plans broker newsletter. IFP Connect Newsletter © 2022 United Health Care Services, Inc. All Rights Reserved. 2023 UnitedHealthcare IFP Training Thank you for your commitment to UnitedHealthcare and our Individual and Family Plan (IFP) products. We know you have options for the plans you sell, and we're excited you've decided to join us. We've provided a series of optional learning experiences to help you succeed. Return to the Main Training Page to access other trainings in this series. UnitedHealthcare's Value Story IFP Background The Provider Network UnitedHealthcare's IFP Products You are here On-Demand Training Agent Resources Select NEXT to continue 14#15You UnitedHealthcare +#16Marketing Digital Display Feeling supported One-on-one help navigating your plan Social Media Your Story lorem bum Dolor S stimet unitedhealthcare Your budget + The coverage you need Shop now 210 likes unitedhealthcare We're here to help you find the Individual & Family Flan that's right for you. You + United Healthcare. View all comments Print Your questions One-on-one help choosing an Individual & Family Plan Shop now Transit Your budget Individual & Family Plans with $0 virtual care From finding a plan that fits your budget (like 50 deductibles) to coverage that's flexible to your needs, we're here for you. That's why we provide one-on-one support to help you choose and navigate a plan that's right for you. Individual & Family Plans are now available in California. Visit uhcexchange.com Call 1-866-5769 TYY 711 回家回 FPO OXX Plans are now available in California. 「回家回 We can help you find the right Individual FPO 回浮 & Family Plan for you. United Healthcare United Healthcare 16#17Member Touchpoints Educate & Excite With Plan Improvements Q Drive Renewals through Personalized Highlights Drive Engagement and preparation for 2023 plans to your online account Sign in now Thanks for choosing UnitedHealthcare as your trusted health plan partner. At UnitedHealthcare, we are always working to make your Individual & Family plan work better for you and put you first. 2023 is no exception. See what's new and learn how easy is to keep your current plan. Here's what you can look forward to in 20231 Enhanced network coverage $0 unlimited primary care visits $3 or less Tier 1 prescription drugs at Walgreens $0 access to the Peloton app 20% off at Walgreens on select health & wellness products 200- discounts on vision care, fitness products, services and more Rewards program for an opportunity to eam $100 gift card to Walgreens, Walmart or Amazon. 80 Virtual Urgent Care More prescription drugs covered by your health plan myuhc.com/exchange> Pharmacy & Prescriptions United Healthcare Your unique needs + Even more benefits Watch video It's easy to keep your coverage going proudy with your sanen pian, just paying your monthly prem and your cov United Healthcare © 2022 United Health Care Services, Inc. All Rights Reserved. Prepare for next year Your individual needs Save 20% Your new health plan H United Healthcare Your plan puts you first Get started with your benefits Find your health plan ID card Your ID card includes all the information providers need to bill UnitedHealthcare for your care. You'll also need it to set up your online member account. If your ID card was not included with this welcome kit cal member services at 1-xxxxxxxxxxxx 17#18Thank You REMINDER TO ADD DISCLAIMER THAT THIS IS SUBJECT TO CHANGE ACROSS ALL PRODUCT AND NETWORK SLIDES