#1RYANAIR MORE CHOICE. LOWER FARES. GREAT CARE. Shareholder Corp. Gov. Forum - Apr. 15#2Agenda ✈ Neil Sorahan (Group CFO) - Bus. update & current issues → Thomas Fowler (Dir. of Sustainability) - Envir. update ✈ Darrell Hughes (People Dir.) - Social update ✈ Róisín Brennan (NED - workforce engage.) - ✈ Tracy Kennedy (Cust. Ser. Dir.) – Cust. Ser. update ✈ Carol Sharkey (CRO) - Safety update ✈ Juliusz Komorek (Group CLO) - Voting res. & State Aid ✈ Louise Phelan (SID) - Board & Corp. Gov. update RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. $1 2#3Europe's Lowest Cost Airline Group → Lowest fare/lowest cost airlines ✈ No. 1, Traffic (149m FY20) ✈ No. 1, Cust. service / On-time perf. (96%) ✈ Strong (BBB) balance sheet (S&P & Fitch) ✈ Solid "B-" CDP climate protection rating ✈210 x B-8200s delivs. 200m pax by FY26 ✈ 1st "gamechanger" aircraft delivery soon ✈ Fin strength + lowest cost = L.T. winner RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 4 3#4Business Update & Current Issues ✈ FY21 guidance -€800m to -€850m net loss (prev. -€850m to -€950m) Over €3.15bn cash at 31 Mar. 21 Decisive action in FY21 put Ryanair Group in strong position: - - Right-sizing Europe's lowest cost base - Secured liquidity - €1.25bn equity & bond raise (Sept. 20) B737 "gamechanger" firm order rises to 210 (+75) at lower costs Cleared unprecedented vol. of canx./flight changes/refunds/voucher requests ✈ C-19 uncert. continues - travel restrictions/lockdowns into S. 21 ✈ EU vaccine roll out to accelerate into May/Jun. ✈ FY22 outlook: traffic now lower end of 80m - 120m range Pent up demand + lower costs = huge growth opp. post C-19 RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 20 * 4#5Environment Update Our new Boeing 737 aircraft reduces noise by up to 40% per seat Call on the EU and fuel manufacturers to incentivize biofuels use Plastic free by 2025 Partnership with 4 Green partners (Malawi, Portugal, Turkey & Uganda) BIO ☆ 9 8 10 訓 7 EUROPE'S CLEANEST & GREENEST AIRLINES GROUP 6 Call on EU Comm & states to accelerate SESAR reform - 10% less emissions 5 1ST AIRLINE 1 NEW RYANAIR 4 96% 2 ifi $20bn invested in new greener aircraft TAXES 66g CO2 per pax/ 360g km cut by 10% (to under 60g) by 2030 RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. Highest load factors - lowest emissions per pax First major airline to report monthly CO2 emissions Ryanair pays €630m in envir. taxes in 2019 4 5#6Environment Update (cont.) ✈ First time CDP enviro. survey (2020) - Received a strong "B-" climate protection score - Rated "A" for environmental corp.gov. - Committed to improving score ✈ B737-8200 firm order incr. (-16% CO₂, -40% noise) ✈ Ambitious environmental targets: - CO₂ per RPK 10% by 2030 - Plastic free in 5 yrs (80% complete) ✈ Joined the "Fuelling Flight Initiative" in Mar. 21 ✈ Ryanair launch CNBC ESG council (35 global leaders) ✈ Environmental policy update in cal. Q2 2021 RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. CDP EUROPE'S CLEANEST & GREENEST AIRLINES GROUP ENVIRONMENTAL POLICY VOL. 2-2020 RYANAIRD RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 240 6#7Environment Update Malawi Improved Kitchens Balikesir Wind Power Plant. Turkey — Gold standard Carbon Projects firstclimate UGANDA RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 16x RENATURE MONCHIQUE BLAC 7#8Social Update 9H-QBH RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 240 8#9Social Update (cont.) ✈ Jobs saved through engagement (job losses: LH 40k, BA 12k) ✈ Negotiated union agreements on pay cuts & jobs furlough through C-19 ✈ Cover 100% of pilots & 98% of cabin crew (cuts fully restored over 5 yrs) ✈ Better promotion prospects: Group grows to 200m guests p.a by FY26 ✈ Keeping people current through the crisis ✈ Ability to flex op. through crisis & recovery RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 4 * ADA 9