#1C zain INVESTOR PRESENTATION Q2 2022#2DISCLAIMER Mobile Telecommunications Company KSCP "Zain Group" has prepared this presentation to the best of its abilities, however, no warranty or representation, express or implied is made as to the adequacy, correctness, completeness or accuracy of any numbers, statements, opinions, estimates, or other information contained in this presentation. Certain portions of this document contain "forward-looking statements", which are based on current expectations and reasonable assumptions, we can however give no assurance they will be achieved. The information contained in this presentation is subject to change and we disclaim any obligation to update you of any such changes, particularly those pertaining to the forward-looking statements. Furthermore, it should be noted that there are a myriad potential risks, uncertainties and unforeseen factors that could cause the actual results to differ materially from the forward-looking statements made herein. We can offer no assurance that our estimates or expectations will be achieved. Without prejudice to existing obligations under capital market law, we do not assume any obligation to update forward-looking statements to take new information or future events into account or otherwise. Accordingly, this presentation does not constitute an offering of securities or otherwise constitute an invitation or inducement to any person to underwrite, subscribe for, or otherwise acquire or dispose of, securities in any company within Zain Group. For further information about Zain Group, or the materials contained within this presentation, please direct your enquiries to our Investor Relations team via email at [email protected] or visit www.zain.com/en/investor-relations/ 2#3B Nawal Bourisli Chief Human Resources Officer Jennifer Suleiman Chief Sustainability Officer Maryam Saif Chief Diversity and Inclusion Officer Ossama Matta Nawaf Al-Gharabally Chief Financial Officer Chief Technology Officer Kamil Hilali Chief Strategy Officer EXECUTIVE MANAGEMENT 30 Bader Nasser Al-Kharafi Vice Chairman & Group CEO 444 Firas Oggar Head of Legal Mohammad Abdal Chief Communications Officer Malek Hammoud Chief Investments and Digital Transformation Officer Dr. Andrew Arowojolu Chief Regulatory Officer 444 444 www 444 444 444 444 444 444 444 444 444 444 444 Venkatesh Jandhyala Chief Internal Auditor 444 www 444 Abdul Ghaffar Setareh 444 444 444 Chief Risk Officer 444 wwwwww wwwww 444 444 444 Zain#4OUR GROUP AT A GLANCE H1 2022 51.7 MILLION ACTIVE CUSTOMERS +7% YoY $ $ $2.7 BILLION IN REVENUE +10% YoY $1.1 +39% EBITDA MARGIN BILLION IN EBITDA +3% YoY $ $321 MILLION IN NET INCOME +14% YoY 7 CENTS IN EPS +14% YoY OUR OPERATIONS ΟΛΟΛΩΛΟ ⑨zain REVENUE % CUSTOMERS % 21% Over 7,100 EMPLOYEES Contribution KUWAIT KSA Zain has a 15.5% ownership in Moroccan mobile operator "INWI” 机 الله اكبر IRAQ SUDAN JORDAN BAHRAIN SOUTH SUDAN 5% 43% 17% 14% 35% 8% 32% 9% 7% 3% 2% 1% 2% PRESENCE IN KEY ECONOMIES IN THE GULF REGION AND RESILIENT UPSIDE POTENTIAL IN SUDAN AND SOUTH SUDAN 4#5CUSTOMERS 3.7m REVENUE $ 250m EBITDA $111m NET INCOME $ 41m CAPEX $ 6m REVENUE CUSTOMERS 8.9m $ 1.2b EBITDA $ 401m NET INCOME $ 60m CAPEX $ 78m CUSTOMERS 16.3m REVENUE $ 208m EBITDA $ 106m NET INCOME $ 111m CAPEX $ 16m KSA SUDAN JORDAN H12022 KPIs IRAQ الله أكبر KUWAIT CUSTOMERS REVENUE EBITDA NET INCOME CAPEX 18m $ 390m $168m $5m $ 21m CUSTOMERS REVENUE 2.6m $567m EBITDA $214m NET INCOME $ 135m CAPEX $ 12m BAHRAIN REVENUE EBITDA $ 89m $ 29m NET INCOME $ 8m CAPEX $ 1.3m#6ACCOMPLISHMENTS Best Telecom Brand for 2021 by Telecom Review SUMMIT TELECOM Review LEADERS' SUMMIT DELL Technologies Zain wins Gulf Breakthrough Award from Dell Technologies 'Best Corporate Governance Award 2021 & 2022' for Kuwait WORLD FINANCE BEST CORPORATE GOVERNANCE, KUWAIT Zain upgraded to A- in the latest 'CDP CDP Score Report-Climate Change 2021', DISCLOSURE INSIGHT ACTION ranking it first in the region 'Best Telecom Company' and 'Best Digital Transformation Telecom Company' in Kuwait for the year 2021 川 mea MEA Business Markets Awards SAMENA INTERNATIONAL FINANCE AWARDS TELE COMSWORLD Migdia East North Atoca Co Central Asia South As Zain awarded 'Best Telco Operator', ZainTech wins 'Best Digital Service' at 2022 Telecom World Middle East Awards TVB075 RNANCE EG AWARDS Three awards from SAMENA Council-MEA Business Technology" Achievement Awards for: 1. New Technology Leadership for 5G launches in KW & KSA 2. Innovative Collaborations for Zain Esports 3. Ground-breaking services for fintech solution Tamam in KSA zain Recognized in three major categories at the Global Good Governance Awards 2021 1. Best in Diversity Award 2. Leadership & Sustainability Award 3. Women Empowerment Award#7KEY EVENTS Interim Dividends 10 fils for H1 2022 The Board declares a second consecutive interim dividend of 10 fils per share for the first six months of 2022, subject to regulatory approval B2B : Mobility, Business Solutions & Fixed Services B2B continues to deliver growth, revenue up 21% vs H1 2021 Zain Group API platform Continues to grow with 26 digital partnerships offering 51 compelling services, 34% increase in net revenue Fintech... Excellent revenue & customer growth • Zain KSA fintech subsidiary, ‘Tamam'; ZainCash in Iraq & Jordan; M-Gurush in South Sudan attract 1.6 million customers Revenue grew by more than 270% and customer base jumped by 103% TowerCo deal Zain KSA: Board approved PIF offer for SAR 3.03bn (8,069 towers) OZON • Zain Iraq: Transaction in process with TASC, expected H2 2022 • Zain Bahrain: ongoing transaction process Regulatory Update • • Kuwait: First-Degree Court decision was issued on Number Range Case in favor of Zain on 19th of June'22, leading to a potential benefit of KD24m. Sudan: $23m benefit in Q2'22; 50% reduction of income tax (Double Taxation Avoidance Agreement "DTAA") and 100% increase in withholding tax on Mgmt fees (w.e.f. Jan 2021). 7#8GROWTH VERTICALS INFORMATION AND COMMUNICATION TECHNOLOGY Establishing a regional center of excellence developing and providing the latest infrastructure, managed services and digital solutions. DIGITAL INFRASTRUCTURE Building a leading independent digital infrastructure player in the region. FINTECH Introducing a suite of digital financial and insurance services contributing to the evolution of the region's digital ecosystem. EVOLUTION OF TELCO DIGITAL TRANSFORMATION Transforming the telecom core to provide customers with the best experience, while simultaneously streamlining the backend and reaping the best of analytics for Zain to thrive and even lead in the digital era. STRATEGIC PILLARS ENTERPRISE & GOVERNMENT Working closely with organizations of all sizes to provide them with the necessary connectivity and the latest solutions required to achieve their business and operational objectives. DIGITAL SERVICES Building innovative digital services to create opportunities that bridge the digital divide, ensure business continuity, and advance socioeconomic development. Izain ventures Izain GROUP Izain ⑨zain Izain Izain digital esports Izain fintech Global Connect digital services ⑨zain business FIXED AND CONVERGENCE Transforming from a mobile centric telecom into an integrated player offering fixed-mobile domestic and international convergence serving the needs of consumers and businesses. PORTFOLIO OPTIMIZATION Continue realize synergies and unlock potential value through M&A activities. 8#9ZAINTECH offers comprehensive digital solutions & transformation services under one roof Zain Tech provides a center of excellence and managed solutions for Cloud, Cybersecurity, Big Data, IoT, Ai, Smart Cities and Emerging Technologies incorporating NXN and Zain Data Park 50+ revenue generating clients across 5+ industries ZAİN TECH 4+ landmark projects in cloud, cyber ⚫ and digital NXN Izain DATA PARK CLOUD COMPUTING CYBER SECURITY DIGITAL SOLUTIONS BIG DATA SERVICES 11 strategic partnerships with leading global players covering 6 focus areas in 6 countries of presence including UAE ROBOTICS & DRONES#10ZAIN VENTURES • Zain Ventures was established in 2021 as the Corporate Venture Capital arm of Zain looking for opportunities in the world of venture capital. Zain Ventures has invested in regional and international venture capital funds as well as direct strategic investments leveraging on the wide geographical reach and rich customer base. INVESTMENT IN FUNDS INVESTED $16.3m EXISTING VALUATION 1.92x wamda BECO capital CAPITAL DIRECT INVESTMENTS SWI COLLE CAPITAL ME V P VALOR EQUITY PARTNERS ZOODMALL 1' pipe Revolut ZAIN HAS EVOLVED AS AN ACTIVE PLAYER WITH A FOCUS ON STRATEGIC INVESTMENTS zain VENTURES#11ZAIN FINTECH تماما tamam KSA Izain CASH IRAQ m GURUSH SOUTH SUDAN ⑨zain CASH JORDAN Licensed by Saudi Central Bank (SAMA), Tamam is the first micro-financing license in region. The platform is Shari'a compliant and offers consumer micro-finance in less than five minutes via a seamless digital customer experience through a mobile app. Zain Cash Iraq is a mobile wallet licensed by Central Bank of Iraq to offer innovative financial services such as money transfer, electronic bill payment, funds disbursement service, mobile recharge, ecommerce Zain Cash Iraq's customer base and volumes grew along with a variety of initiatives to assist the government funding support to reach out to beneficiaries M-Gurush is Zain South Sudan Digital Financial Service based on partnership model with Trinity Technologies, licensed by Central Bank of South Sudan to run Mobile Money and Electronic Payment Services in South Sudan In addition to maintaining its position in the market as the largest mobile financial services provider in Jordan, Zain Cash Jordan has been rapidly expanding its portfolio to cover more services and verticals and managed to lead the processing of disbursements for the government's financial aid programs. Secured Central Bank of Jordan final approval to process credit card solutions RECEIPT 1.6m ACTIVE CUSTOMERS 15k NUMBER OF AGENTS 16.4m TRANSACTION VOLUME $1.6b TRANSACTION VALUE#12یاقوت & ge Yaqoot بواسطة من By zain KSA 11:38 AM DIGITAL OPERATORS ... 4G Yaqoot Store Gifts Packages Add-ons Local Data 50 SAR 10 GBs of local data to add-on Unlimited App 50 SAR International Package 50 SAR 120 International mins: to use while in Saudi to add-on Roaming Package 50 SAR 2 GB 30 mins to add- Unlimited and to add 三 0 Select your plan Data Voice oodi IRAQ 208 Ominis Join oodi now! 3GB 5GB 50mins 100mins Number & Plan Account creation Checkout 8GB 10GB 250mins 350min Your number Here is a nice number for you 078 35 139238 I want to choose another number- Choose your plan Try oodi Plan 2 Plan 3 Data: Unlimited Data: Voice: SOMins 04) 3GB Voice: 250Mins SGB Voice: 00 350Mins 6,000 IQD 1 Week 15,000 IQD Per month I want to customize my own plan- 20,000 IQD Per month Total Next 27,000 IQD Including VAT (1,350 100 Your plan 15,000 IQD/Month 200 SMS included in this plan ✓ Voice coverage: All networks in Iraq Roaming packages Pay as you go Total Next 27,000 IQD Including VAT (1,350 IQD) Yaqoot gives you the chance to connect with the people around you... So we brought you packages that focus on data & unlimited apps. We're also giving you gifts to regift others every month! That's not all, we have a Yaqoot Store where you can gift those around you... from one mobile to another. Gifts like vouchers, greetings cards, data & minutes! oodi is a new mobile service that's easy to get and easy to use. At oodi we'd like to give the choice back to you. Forget about standing in line in a store to change a thing, check your monthly bill or get help. You can do it all in the oodi app.#13TOWER DEALS UNDER PROGRESS BENE ZAIN KSA Zain KSA has approved a Public Investment Fund-led consortium offer to acquire an 80% majority stake in its tower infrastructure COMPLETED ZAIN KUWAIT Zain Kuwait completed the sale and leaseback of mobile tower portfolio to IHS Holding Limited صندوق الاستثمارات العامة ، ه ۱۳۹۱ صندوق ام 1971 P Public Investment Fund IHS Towers of strength 8,069 TOWERS $807 MILLION 1,620 TOWERS $130 MILLION ZAIN JORDAN Zain Jordan agreement to sell and leaseback tower portfolio to TASC Towers TASC TOWERS 2,607 TOWERS $88 MILLION UPCOMING DEALS الله اكبر ZAIN BAHRAIN ZAIN IRAQ ZAIN SUDAN#14GROUP FINANCIAL REVIEW zain FLE VIII DATA DATA 01 LCLICORREM PBSUM INNEOGRAPHIC TITLE TITLE HIL ative TITLE#15GROUP CUSTOMER BASE 48,254 +7% 51,704 30 Jun 21 30 Jun 22 OTHERS KUWAIT ('000) JORDAN 7% 4% 5% SUDAN 32% CUSTOMER CONTRIBUTION KSA 17% IRAQ 35% Customer base up by 7% due to: • Customer base growth mainly in Zain KSA by 21%, Zain Iraq by 12%, adding around 3.5m additional customers to the base) 15#16GROUP REVENUE 2,488 H1-21 +10% 2,723 H1-22 All major key operations reported healthy top line performance for the 6 months 2022 • Revenue up by 11% for Zain Kuwait, 14% for Zain KSA and 30% for Zain Sudan SUDAN 8% Others 5% (USD m) JORDAN 9% IRAQ 14% REVENUE CONTRIBUTION KSA 43% KUWAIT 21% 16#17GROUP EBITDA & NET INCOME EBITDA ($ m) 1,029 +3% 1,051 41% EBITDA Margin 39% H1-21 H1-22 NET INCOME ($m) 285 +14% 321 7 Cents EPS 7 Cents H1-21 H1-22 Savings in Depreciation & Amortization $30m, mainly from KSA (stopping depreciation & amortization on tower assets held for sale). Tax related savings ($23m) from Sudan on account of: a) 50% reduction in Corporate Income Tax Rate, resulted in $12.9m benefit b) Reversal of 3% tax provision relating to FY'21 and Q1'22, resulting in total benefit of $11m 17#18GROUP TOTAL CAPEX 491 INTANGIBLE 357 • -63% 182 41 TANGIBLE 134 5% of Revenue 141 5% of Revenue H1-21 H1-22 2022 continuation of expansion of 5G & 4G networks across the Opcos . Grant of 4G license in Iraq amounting to $148 million in 2021 Renewal of the 900 MHz License in Jordan amounting to $183 million in 2021 Bahrain 1% S. Sudan 4% SUDAN 9% (USD m) OTHERS 21% IRAQ 12% JORDAN 3% KUWAIT 7% CAPEX CONTRIBUTION KSA 43% 18#19DEBT PROFILE DUE TO BANKS($m) 4,432 +1% 4,489 30 Jun 21 30 Jun 22 Jordan 4% DEBT BY OPCO Iraq 18% KSA 36% Group 42% (USD m) 2.4x Total Net Debt / EBITDA Among the lowest in the region Effective Interest Rate 1.93% 3.9% - As at 30 Jun'22 DEBT BY MATURITY DEBT BY CURRENCY Long Term 97% Short Term 3% USD 68% SAR 30% KWD 2% 19#20GROUP FINANCIAL KPIs Income Statement (KWD m) H1 2022 Revenue 829 H1 2021 750 EBITDA 320 310 Net Income 98 86 Balance Sheet (KWD m) Jun 2022 Jun 2021 Cash and Cash Equivalents 205 281 Total Assets 4,806 4,732 Total Debt 1,376 1,334 Total Equity 1,836 1,770 Cash Flow (KWD m) H1 2022 H1 2021 Operating 182 171 Investing (107) (184) FCF 75 (13) Financing (102) (45) Effect of FX impact (4) (25) Ending Cash Balance 199 281 (KWD m) The Group reported an impressive 22% increase in Q2 2022 Net profit due to exceptional top-line performance across all major operations, successfully mitigating major currency devaluation in Sudan (~30%) and South Sudan (~60%). Group revenue increased 14% for Q2 2022 and 10% YoY on account of significant price revamps and data monetization initiatives carried out across operations. 20#21DIVIDENDS DIVIDEND PAY-OUT RATIO DIVIDEND YIELD 77% 77% 6% 6% 66% 5% 2019 2020 2021 2019 2020 2021 EPS & DPS (Fils) 50 43 43 33 33 33 EPS 23 DPS INTERIM DIVIDEND 2019 2020 2021 10 Average dividend payout ratio in the high 70% range Dividend of $471m (33 fils) for 2021 compared to $470m (33 fils) for 2020 First company in Kuwait to implement a minimum cash dividend policy (33 fils/year for 3 years starting 2019) The AGM approved a cash dividend of 23 fils per share, for the second half of the year 2021. This is in addition to the interim dividend of 10 fils distributed earlier in 2021 totaling 33 fils per share for the year 2021. 21#22ZAIN SHARE PRICE TOTAL SHARES 4,327,058,909 ZAIN LAUNCHES PEACE CABLE P/E ~13 TIMES ZAIN KSA APPROVES TOWER SALE ZAIN DIVIDEND DECLARATION ZAIN FY 2021 RESULTS Лап 0.595 Fils 0.594 Fils 1 Jul Feb Mar Apr May Jun Jan MARKET CAP USD 8.3 BILLION DIVIDEND YIELD 6% 87% 13% LOCAL INVESTORS INVESTORS INTERNATIONAL THE SUSTAINED TRUST AND CONFIDENCE OF OUR SHAREHOLDERS ENABLED US TO REMAIN FOCUSED ON ACHIEVING OUR STRATEGIC OBJECTIVES AND MAXIMIZING RETURNS IN THESE CHALLENGING TIMES 22 22#23OPERATIONAL REVIEW 02 *The Market share % and the Value share % are as of Q4 2021 DASHBOA SHBOARD 04 01 02 01 03 10% 02 03 01 04 CRO 01 43%A 23#24ZAIN KUWAIT EAMAN AL ROUDHAN CEO MARKET PLAYERS zain stc 100% OWNERSHIP 1983 g> OPERATIONS Zain Kuwait remains the most profitable company within the Group and maintains its market lead in terms value and revenue share Q2-22 (USD m) H1-22 O Healthy results: Revenue, EBITDA & Net income grew by 11% respectively 287 REVENUE 567 +15% YoY +11% YoY Data revenue grew 5% and formed 38% of total revenue The first operator in the world to launch Vo5G Successfully completed the first live trial in the region of Open RAN Obtained the first-degree court ruling in its favor for the Number Ranges case Awarded the Cloud license in April 2022 Commercial launch of Virgin Mobile on the 25th May Q2-22 (USD m) H1-22 214 +11% YoY 110 +10% YoY EBITDA Q2-22 (USD m) NET INCOME H1-22 135 +11% YoY 67 +1% YoY (40) 2.6M 35% 39% $25 58% 5G 12M CUSTOMER BASE MARKET SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX 100% POPULATION COVERAGE % 149% MARKET PENETRATION 24#25ZAIN KSA SULTAN ALDEGHAITHER CEO 37% OWNERSHIP MARKET زين PLAYERS stc موبايلي Zain mobily 2008 OPERATIONS O The Board approved the sale of 8,069 passive tower infrastructure for $807m to PIF O Healthy 21% YoY customer growth, adding 1.5m to the base, mainly from the prepaid segment O B2B revenue grew by 29% YoY O Strong performance from Tamam Fintech – microfinance platform O Positive performance for the digital operator Yaqoot, customer base jumped by 20% O Data revenue formed 44% of total revenue Termsheet signed between Playhera and Zain Group and Zain KSA 888 8.9M $17 66% CUSTOMER BASE BLENDED ARPU PREPAID BASE ( 4 ) ) 5G LARGEST NETWORK IN THE REGION 99% POPULATION COVERAGE % Q2-22 (USD m) H1-22 588 REVENUE 1,170 +16% YoY +14% YoY Q2-22 (USD m) H1-22 205 EBITDA 397 +0% YoY -1% YoY Q2-22 36 (USD m) NET INCOME H1-22 57 +221% YoY +159% YoY Gila 115% 78M MARKET PENETRATION TOTAL CAPEX 25#26ZAIN IRAQ ALI AL-ZAHID CEO الله اكبر Telecom Asiacell 76% OWNERSHIP 2003 > OPERATIONS MARKET PLAYERS ⑨zain KOREK ⑨ Customer base grew by 12% to reach 18m customers driven by 4G expansion Zain Cash delivered positive performance increasing in customers, revenue and EBITDA ⑨Tower deal with TASC is expected to complete by H2 2022 Digital operator "oodi" performing exceptionally, highest rated telco app in the market, won multiple awards at Transform MEA awards (4) 18M 51% 44% $4 93% 4G 21M CUSTOMER BASE MARKET SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX Q2-22 (USD m) H1-22 196 +3% YoY REVENUE 390 +4% YoY Q2-22 87 +24% YoY (USD m) H1-22 EBITDA 168 +16% YoY Q2-22 (USD m) H1-22 2 NET INCOME 5 -85% YoY -80% YoY 99% POPULATION COVERAGE % 102% MARKET PENETRATION 26#27ZAIN JORDAN * FAHAD ALJASEM CEO MARKET TM PLAYERS ⑨zain umniah orange 96.5% OWNERSHIP 2003 > OPERATIONS © Stable performance, focused on postpaid and B2B revenue ⑨Data revenue grew by 4% YoY, and formed 50% of total revenue Expansion of FTTH network boosts revenue and customer base Zain Cash delivered positive performance increasing in both customers and revenue © Government extended the temporary spectrum bands allocated for free, till June 2022 Q2-22 (USD m) H1-22 126 REVENUE 250 +4% YoY +2% YoY Q2-22 55 -12% YoY (USD m) H1-22 111 -6% YoY EBITDA (4) 3.7M 35% 48% $10 64% 4G 6M CUSTOMER BASE MARKET SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX Q2-22 21 (USD m) H1-22 NET INCOME 41 -9% YoY -4% YoY 99% POPULATION COVERAGE % 79% MARKET PENETRATION 27#28ZAIN SUDAN HISHAM ALLAM CEO MARKET PLAYERS ⑨zain MTN سوداني .Ⓡ sudaniⓇ 100% 2006 Q2-22 (USD m) H1-22 110 +61% YoY REVENUE 208 +30% YoY Healthy bottom-line performance, mainly due to the top line performance To mitigate the currency devaluation impact, major price revamps implemented Work in progress for the Sale of Zain Sudan Dividends of USD 5.1m upstreamed to the Group $23m benefit for Q2 2022; 50% reduction of income tax (Double Taxation Avoidance Agreement "DTAA") and 100% increase in withholding tax on Mgmt fees w.e.f. Jan 2021 Data revenue increased by 44%, representing 31% of total revenue 54 +58% YoY (4) 16.3M 48% 60% $2 98% 4G 16M CUSTOMER BASE MARKET SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX OWNERSHIP OPERATIONS Q2-22 (USD m) H1-22 EBITDA 106 +38% YoY Q2-22 65 +177% YoY (USD m) NET INCOME H1-22 111 +168% YoY 90% POPULATION COVERAGE % 77% MARKET PENETRATION 28#29ZAIN BAHRAIN & DUNCAN HOWARD CEO MARKET PLAYERS ⑨zain B Batelco stc 65% OWNERSHIP 2003 > OPERATIONS Q2-22 (USD m) H1-22 43 REVENUE 89 +1% YoY +3% YoY YoY revenue growth mainly due to increase in data and roaming revenue Data revenue formed 46% of total revenue and grew 5% YoY Focused on the continued expansion of 4G and 5G infrastructure Plan to launch Financial Services in the Kingdom soon First Operator in the Kingdom to deploy 5G latest technologies in Bahrain Bay Q2-22 +1% YoY $17 BLENDED ARPU 5G ("") 100% 106% 1.3M NETWORK TECHNOLOGY POPULATION COVERAGE % MARKET PENETRATION TOTAL CAPEX (USD m) H1-22 14 EBITDA 29 +2% YoY Q2-22 (USD m) H1-22 3 NET INCOME 8 +3% YoY +3% YoY 29#30ZAIN ESPORTS UPDATES AD Zain esports showcases Zain advertisements on GTA respect servers - first Zain ads in the metaverse 3-year agreement signed with the Bahrain Schools and Collegiate Athletic Association to develop esports in Bahrain PLAYHERA Shareholders Agreement with Playhera Signed by all parties - Playhera MENA introduced to Zain Opcos and Omantel STATISTICS: 20,000+ participating gamers 60 Mn+ 87 Mn+ 32 Social Media Impressions Social Media Engagements PLAYHEZA Influencer Appearances Competitions - PLAYHERA FOLLOWERS: 08 75,500 20,400 f 23,300#312022 PRIORITIES ge یاقوت Yaqoot oodi DIGITAL TRANSFORMATION Transform to provide customers with the best experience, while simultaneously streamlining the back end and reaping the best of analytics for Zain to thrive and even lead in the digital era. ⑨zain ventures PORTFOLIO OPTIMIZATION Continuously seek opportunities to realize synergies and unlock potential value through M&A activities and expand its relationship with regional and international venture capital funds. FolzaİN tamam m CASH FINTECH GURUSH EEE NOW WE CAN ثمرات Introduce a suite of digital financial and insurance services contributing to the evolution of the region's digital ecosystem. Izain esports ESPORTS Engage with gamers and youth across the region in creating an ecosystem that opens up opportunities to fast-growing and lucrative digital services and online gaming ⑨zain business zain TECH ENTERPRISE & GOVERNMENT Work closely with organizations of all sizes to provide them with the necessary connectivity and the latest solutions required to achieve their business and operational objectives. ⑨zain Global Connect WHOLESALE Consolidate and manage the capacity, voice and roaming businesses across Zain Opcos and ultimately evolve to become the single interface for all Zain Opco requirements Fiber Optic FIXED AND CONVERGENCE Continue providing reliable fixed connectivity to residential and business customers whether through own deployment of fiber networks or by strategically partnering with third-party providers. >izlee DIGITAL MONETIZATION Continue growing the digital services portfolio and offering customers Direct Carrier Billing access to top-tier content to make Dizlee a full fledge Digital Monetization Ecosystem Provider 2022 GUIDANCE REVENUE +10% to GROWTH +10% to +13% → EXPECTED Gil EPS +3% EBITDA GROWTH +5% to +7% $ TOTAL CAPEX/REV 13% STRATEGY GOAL FUTURE BRAIN R ATION VELOP STOR IDEAS PROJECT RESULTS INNOVATI MATION TEAM INFORMA zain VALUE ACT SUIES UTIVENTION NOISSIW#32• 2022 TARGETS THAT FALL UNDER ZAIN'S SUSTAINABILITY STRATEGY PILLARS: CLIMATE CHANGE INCLUSION • Implementation of the Principle for Driving Digital Inclusion of Persons with Disabilities Reduce environmental footprint by 50% Disclose to CDP (Carbon Disclosure Project) Set new CO2 emissions and water reduction targets as per SBTi (w/Group Tech) Launch carbon pricing across operations Implementation of the climate change policy framework across all operations Plastic waste reduction to finalize baseline and ensure implementation E-waste Warehouse management (categorization of materials) • Launch commercial services for People with Disabilities Women in Tech Phase 2 REPORTING & INDICES Launch 2021 Sustainability Report and 2022 Thought Leadership Report Implement GRI new reporting framework Align to SASB and ISSB and TCFD reporting frameworks Develop flow chart of Quality Assurance and Control for data collection (HR, Networks) Follow developments of IFRS, Climate Disclosure Standards Board, Value Reporting Foundation GENERATION YOUTH Child Online Safety ecosystem Implementation of Child sexual abuse material blocking mechanisms Partnership with UNICEF to achieve Generation Youth targets Enhance and develop child rights management in the organization. Organic GRI Sustainab NATURAL H₂O SUSTAINABLE DEVELOPMENT GOALS SUSTAINABILITY AUNTING SASB STANDARDS SDARD GREEN friendly A SAVE eco ECO MSCI CDP DISCLOSURE INSIGHT ACTION FTSE4Good#33CORPORATE GOVERNANCE CMA INSPECTION ■ Managed meetings with the CMA and coordinated with departments to provide all required documents. The CMA provided their feedback on how to improve internal processes to meet their requirements. ■ No violations or penalties were reported ANNUAL CG REPORT Prepared and issued the CG report (included in the annual report) as required by the CMA and international standards POLICY MANAGEMENT Accordingly, the executive management approved delegating the policy management responsibility to the CG function to ensure meeting all requirements, improve efficiency and ensure consistency. INTERNAL CONTROL REVIEW ■ Led the project with the independent auditor to assess the internal control mechanisms at Zain according to local laws and regulations and international standards. 12551 b 100% ESG INDICES Evaluate companies' performance as per common ESG criteria and to help companies understand their ESG objectives, values and impact. ■ With Kuwait's upgrade to the “Emerging Market Category" foreign investors are paying closer attention to local companies ■ Zain's scores in the three major indices for the year 2021 45 / 100 Above Industry Average S&P Global Ratings BB Within industry average MSCI 3.1/5 Above industry average FTSE#34DIVERSITY AND INCLUSION Zain is committed in uplifting its entire workforce and benefitting society AWARENESS DAYS Planned internal events in line with global awareness days such as International Women's Day, Person with Disabilities, Mental Health, Women in Science, Innovation. ] ACTIVATIONS Worked with partners to launch certain campaigns, for example, Hackathons, Journey Videos, Magazine Outreach, Start Up Competitions. 口 PROGRAMS Launched Several programs Aimed at Women, Youth, Leaders, Employees with Disabilities and targeted more longer-term development programs for more sustained impact SPEAKERS Hosted global speakers aligned to each our pillars to further reinforce its importance and impact. ZTWENTYTWO Graduate Development program by Generation Z#35WHY ZAIN? GROWTH PROFILE Investing to be future-ready for sustainable digital growth to capitalize on the 4th Industrial revolution 4SIGHT... CLEAR STRATEGY Clearly defined strategy with a strong focus on digital and enterprise, as well as new verticals moving away from traditional telco approach 5G LEADERSHIP Largest 5G network footprint across region combined with strategic investments in technology and innovation driving new revenue streams PROFITABILITY ACROSS OPERATIONS Highly profitable operations across our footprint with a strong focus on unlocking potential for further growth and increase our shareholders value UNLIMITED POTENTIAL OF KEY GCC MARKETS Youth bulge driving data consumption, Enterprise & Government ICT needs, High GDP in several markets, huge govt projects driving economies, oil price improvements TOWERCO BUSINESS MODEL Unlocking capital from passive infrastructure to drive efficiencies and focus on core business DIGITAL SERVICES Continual rollout of dynamic new digital services driving customer acquisition and revenue streams 35#36ZAIN REPORTS zain TOWARDS A SUSTAINABLE DIGITAL FUTURE 2021 ANNUAL REPORT Izain Zain A Resilient Journey Across a Challenging Year Sustainability Report THE CLIMATE CRISIS: ACHIEVING NET-ZERO FOR A SUSTAINABLE FUTURE THOUGHT LEADERSHIP REPORT 2022 36#37ZaIN زين علم به onderful World ZINC zain OzaiN ZON THANK YOU ZAIN GROUP INVESTOR RELATIONS > : [email protected] www.zain.com/en/investor-relations/ ALUMPOUM INDUSTRES CO LTD