ESG Q1 FY24 Update

20 20 ESG Q1 FY24 Update -Creating Value with ESG Environmental Social Governance 5.25 Lac+ Trees Saved (From FY'18 to FY'24 (till Jun'23) Through paperless communication with customers 75000 Tree Saplings plantation initiative started with Sankalp Taru Foundation under our Pehel program near our 6 office locations Sewage Treatment Plant operational in Chennai Office resulting in 50% water outflow saving Employee Engagement & Welfare Easy and convenient self-access provided to employees offering various wellness & insurance benefits: Ocktolife App and Portal for Insurance Benefits enrollment and Integrated Wellness Services ✓ Annual Health Checkup on Alyve App with an additional voluntary coverage of spouse Continued services of United We Care App supporting employees & dependents in managing their mental wellbeing Unlimited medical teleconsultations on Mfine App for employees & their dependents Increasing Awareness Amongst Employees World Earth Day and World Environment Day Celebration with Employees Constant awareness campaigns & plantation drives during the quarter. Awareness drives to reduce food wastage in 2 major locations initiated amongst employees in cafetarias Employee Learning & Development 15K+ hours invested in competency & skills enhancement trainings covering 98.5% employees Inclusion & Diversity Financial Literacy Workshop for Women Employees was held on 26th & 27th June 2023 organized by internal women network (AIM) Code of Conduct awareness campaign & mandatory acknowledgment taken from all employees. Data Privacy & Security PCI DSS Certification received assuring cardholders' data security standards Information and Cyber Security training rolled out to all employees to spread awareness on Information Security and data privacy Innovative Technologies & Digitization ✓ Revamped SBI Card Mobile app for customers with easy navigation features for customers Improved Customer experience by newly launched digitized credit card statement delivery through WhatsApp to customer 25 OSBI Card MAKING LIFE SIMPLE Serving Communities Rural Development added as a new focus area with an aim to undertake projects that will augment the quality of life in rural regions identified Reach of our CSR projects increased to 20 states/union territories in India New Projects: Skill Development: Healthcare: Project with Healthcare Sector Skill Council (HSSC) to train 540 youths in Health Care job roles Project with Noida Deaf Society to enable 650 deaf youth with professional job-related skills and successfully enabling them to be employed. Project to support 125 uniquely identified elderly beneficiaries by providing with food, medical care at SHEOWS Old Age Home Delhi and SHEOWS Old Age Home Garhmukteshwar

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