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Investor Presentaiton

KPIs Commercial Country Churn Mobile Churn NPS Data users MyOoredoo Fixed ('000) App users ('000) Digital recharge RMS (*) Algeria 0.7% Number of complaints per 1000 subs 25 25 7,080 55 95% 48.8% (*) 1 Iraq 1.8% 30 7,425 1,456 25% 55.9% (*) 1 Kuwait 3.3% 24 1,831 1,003 41% 8 Maldives 4.7% 0.9% (**) 221 169 33% 42.6% 3 Myanmar 9.1% 0.04% (**) 5,422 2,409 31% 1 Oman 0.71% 0.9% 31 2,660 953 32% 2 Qatar 3.4% 1.5% 28 2,094 1,063 40% 72.3% 7 Tunisia 1.3% 0.2% 17 3,548 763 28% 36.9% 5 Palestine 2.3% (**) 286 113 97% (*) RMS is for the prior quarter; RMS for Algeria is bilateral with Djezzy; Iraq is bilateral with Zain (**) NPS for Maldives, Palestine and Myanmar is available on bi-annual basis ooredoo 4 Ooredoo Q1 2022 Investor Presentation 28 April 2022 31
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