KLA Investor Day Presentation Deck

Case Study: Integrating Services from Acquired Businesses ■ ■ - ■ M I Environment Pre-Acquisition Primary focus is on new tool penetration and adoption Limited investment in inventory to support just-in-time delivery of spare parts Significant incremental investment required to provide service at new customer sites Encourage customers to self-service, providing documentation and training Deploy KLA Operating Model Design for Service: Service is an important consideration from product inception Systems and Metrics: Common CRM systems and metrics to enable insights and drive improvements KLA Services Infrastructure: Leveraging existing KLA footprint reduces incremental investment and lead-time to support new and existing customer sites Go-To-Market: Synergies with KLA channel to drive both product and service Services revenue per tool on acquired business (ADE) CY10 2x Results CY21 EPC service revenue growth rate Pre-acquisition Deploying KLA Operating Model in Services drives improved customer experience • 1.5x CY20 CY26E KLAH Investor Day 103

View entire presentation