Investor Presentaiton
CO-WORKERS: AT THE HEART OF THE STRATEGIC PROJECT
CO-WORKERS
REDUCED
5
GENDER
DECENT WORK AND
EQUALITY
ECONOMIC GROWTH
10
INEQUALITIES
A bank that is proud of the
engagement and expertise of its
employees (1) who are closely
involved in deploying
the strategic plan
LA
Investor presentation / December 2021
BANQUE
POSTALE
New leadership model aligned with strategic challenges & incorporating
service quality: increase empowerment and rewarding initiatives to improve
responsiveness to customers; the just transition: involve employees in
deploying the community engagements platform (internal consultation)
100% of managers trained in the new leadership model
Collective performance: sharpen focus on value-added tasks by digitising
customer experiences and processes, develop individual and collective skills,
deploy agile working methods (cross-functional test & learn; increased collective
intelligence), deploy short decision-making paths, ensure transparent disclosure
of our engagements
Over 300,000 training days per year
Attractive employer brand: flexible working arrangements
to promote a better quality of life, personalised mobility plans to offer
employees diversified and enhanced opportunities fostering a fulfilling career,
Policies to attract and retain "digital natives", responsible employment
policies promoting diversity, gender balance and integration
Employee NPS of +20 (2)
(1) La Voix du Client: LBP among the top 3 for friendliness and people skills
(2) Target Net Promoter Score for 2025, based on the question "Would you recommend La Banque Postale as an employer?"
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