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Investor Presentaiton

and concerns, in the social projects we implement and in social monitoring in the areas where we are present. We monitor our social context and actively identify potential social initiatives using a participatory approach to ensure we create positive impact. We currently have two ongoing social programs: one is a long-standing road maintenance program that directly benefits the local community. The second program, called Pomar, was launched in 2022 to expand the assortment of produce grown by smal- Iholders in the area where we operate. This program began as a pilot initiative in two smallholder settlements, providing irrigation kits, 700 certified Persian lime saplings, and technical assistance in partnership with the National Rural Learning Service (SENAR). SENAR will provide comprehensive technical support to smallholders, including advice on fruit cultivation techniques, sales, and marketing to capture the high demand for Persian lime in the local market. The first harvest is expected to start in two years, and we plan to expand the program to include other fruit trees in the near future. GRI 203-1 Communication Channel Recognizing our role as an agent of regional develo- pment, and the need to address concerns from the communities where we operate, Eldorado provides communication channels where stakeholders can address a wide range of matters, including business matters, community issues and complaints regar- ding impacts on community life. We actively engage with key stakeholders in the Três Lagoas area and act as facilitators on different matters. Messages are received via the email address: [email protected]. The Ethics Hotline receives complaints and requests from the community and other stakeholders and provides responses and referrals. Eldorado also has a Socio-Environmental Relationship and Engagement Program (RES) through which actively communicate with residents, neighbors, and communities directly affected by our operations. This program is focused on the following potential impacts from our farms: dust emissions, pesticide contamination, accidents involving pulpwood haulage vehicles, and noise emissions. In our mill operation, the program is focused on odors, noise, and effluents. GRI 2-29 Stakeholders can report odors using the Odor Perception Network (OPN), available via a specific phone number available to all parties directly impacted. A response is given within 4 hours from the time the complaint was made. Eldorado Brasil places great importance on rela- tionship building with stakeholders, communities, government agencies, institutions, forestry partners, customers, and society at large. Our approach to relationship building includes meetings, email communications, letters, a help desk, and a monthly program of community visits. In 2022 we organized a total of 140 meetings, all of which were docu- mented in minutes, and the sustainability depart- ment received 90 reports (including complaints, compliments, and requests) through direct enga- gement with these stakeholders. We responded to 100% of these reports. Eldorado is currently conducting assessments to identify traditional and local communities in the area where we operate. In 2022, no indigenous, quilombola or other similar communities were iden- tified. SASB RR-FM-210a.2 In 2022 we launched another program for smallholders, called Café do Campo ("Country Buffet"). Participating smallholders supply a buffet consisting of produce grown on their own properties for events organized at Eldo- rado, including an assortment of fruits, juices, jams, breads, cakes, cheeses, yogurts, etc. We plan to extend this program to additional events throughout the year. We aim to contribute to local development and positively impact the lives of the communities we engage with Eldorado Brasil 82 Foreword Sustainability Report 2022 The Eldorado Way Corporate Governance Planet Stewardship People GRI Content Index 83
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