Investor Presentaiton
Key Digital Initiatives
■
Large and robust database systems,
scalable for growth
Secure VPN setup enabled WFH
(work from home)
☐
■ Steady
investments
to build
analytics, new technologies
Highly rated mobile app with
advanced features
☐
Al powered chatbot DRISHTI for CS
agents
Al based chatbot AskILA and RPA
for efficiencies
Platform
&
Infrastructure
Digital
Servicing
о
Data
Analytics
Carding
Engagement
OSBI card
☐
Sales24, New Customer acquisition
platform rolled out
New e-apply journey with document
upload and scheduling options
Direct sales integration with SBI Yono
■
Enabling digital payments, E-Card,
Green Pin & Host Card Emulation
Targeted and timely marketing offers
based on data analytics
Sales location analytics and location
based offersView entire presentation