#1Investor Presentation FY 2020 May 8th, 2020 SBI card QSBI Card SBI card 331 0123 4567 8901 123 4567 8901 MONTH/YEAR 12/25 VIJAY KUMAR MONTH YEAR 12/25 VISA MAR Signature ЛІМФА КЛИУН AIRY VISA Signature รูเดิมรถเร AIRY#2Performance Highlights Robust profitability ■ PAT 1,245 Cr YoY 44%, (# Ex COVID PAT 1,662 Cr YoY 92%) ROAA 5.5%, ROAE 27.4% (# Ex COVID ROAA 7.2%, ROAE 35.0%) Positive operating leverage; Income Growth 34%, Opex growth 26% ■ Improving market share ☐ Market share*: Cards 18.2% (FY19 17.6%), Spends 17.9% (FY19 17.1%) Growing above industry average Growing Portfolio ■ 28% growth in cards; 27% growth in spends; 30% growth in Receivables Diversified revenue stream, Interest Income 52% of revenue from operations SBI card ■ GNPA @ 2.0% at Mar20, COVID impact on credit quality uncertain Asset quality ■ ■ Additional COVID provisions of *489 Cr created Portfolio analysis undertaken; significant measures implemented to mitigate credit risks. Adequate liquidity and CAR Diversified borrowings mix, adequate unutilized banking credit available Healthy CAR @ 22.4%, T-1 @ 17.7%, additional equity of 499 Cr issued during IPO Note: Ex COVID: After excluding COVID impacts of 489 Cr towards additional credit provisions and 90 Cr towards late fee reversals in Q4 FY20 and adjusted for tax * As per RBI report available till Jan'20 2#3Performance Highlights (FY20 Vs FY19) OSBI Card PAT *1,245 Cr Ex COVID 1,662 Cr 44% [* 865 Cr] ROAA 5.5% Ex COVID 7.2% 64 bps [4.8%] ROAE 27.4% Ex COVID 35.0% 97 bps [28.4%] CAR 22.4% Tier 1 17.7% 228 bps [20.1%] CIF 1.05 Cr 28% [0.83 Cr] SPENDS RECEIVABLES GNPA * 130,915 Cr * 24,141 Cr 2.01 % ▲ 27% [ 103,265 Cr] 30% [* 18,526 Cr] 43 bps [2.44%] Figures in [] represents FY19 Note: Ex COVID: After excluding COVID impacts of 489 Cr towards additional credit provisions and 90 Cr towards late fee reversals in Q4 FY20 and adjusted for tax 3#4Key Digital Initiatives ■ Large and robust database systems, scalable for growth Secure VPN setup enabled WFH (work from home) ☐ ■ Steady investments to build analytics, new technologies Highly rated mobile app with advanced features ☐ Al powered chatbot DRISHTI for CS agents Al based chatbot AskILA and RPA for efficiencies Platform & Infrastructure Digital Servicing о Data Analytics Carding Engagement OSBI card ☐ Sales24, New Customer acquisition platform rolled out New e-apply journey with document upload and scheduling options Direct sales integration with SBI Yono ■ Enabling digital payments, E-Card, Green Pin & Host Card Emulation Targeted and timely marketing offers based on data analytics Sales location analytics and location based offers#5• Growth drivers Growth e-Sourcing: Focus on Digital Application through video KYC, & e-Sign • Open Market: Leverage Live Location, & dynamic • • • • • • • • allocation for optimization Banca: Continue to expand SBI sourcing through Advanced Data Analytics / YONO Online Spends: Grow online spends through e-comm. Partner API Integration Promote Contactless: Expand contactless, QR based payments & Host Card Emulation Cross Sell / Upsell: Hyper personalization & targeted offers through Data Analytics Manage Risk Portfolio Management: Granular micro segmentation for risk mitigation Underwriting Automation: Enhance risk models through Machine Learning Risk Robotics: New Robots launch in risk management Advanced Collections: . Location Intelligence integration into Collections CRM Establish Centralized Collections Control Room Dynamic account allocation module integrated in Collections CRM . • • Technology Digital Journey: Digital transformation of all customer touchpoints Remote Workforce: Expand remote workforce through Secure Access Advanced Analytics: Continue to leverage Data Lake, for growth and servicing N MM OSBI Card · · · Customer Engagement Self Service through Artificial Intelligence: Increase self-service penetration through Advanced Chatbots & Microbots Personalization: Customer segmentation and personalization of services through Customer 360 degree analysis with automatic next best offer Advanced Knowledge Bot: Enhance Knowledge Bot to have deep insights for proactive customer support • . • Productivity Dynamic Resourcing: Redeployment of resources/employees to optimize costs Cost Control Eliminate/defer non-priority expenditures Contracts: Renegotiate commercials with vendors/Service providers 5#6COVID-19 Reponses and business impact 10 New Accounts ('000) Per day Spends (Cr) Per day 376 256 COVID Responses OSBI card Significant actions undertaken to ensure business continuity, customer servicing, safety of our employees and business associates and mitigate risks. Manage Risk ■ Collections " ■ Relief provided to cardholders in line with RBI moratorium Monitoring portfolio closely for early stress indicators ■ Additional COVID provision of 489 Cr taken in books to protect future losses Field collection has come to complete halt, tele-calling capabilities being enhanced ■ Collections strategy being revamped Jan'20 to Mid Mar'20 2nd Half Mar'20 Jan'20 to Mid Mar'20 2nd Half Mar'20 Moratorium Repayments (Cr) Per day Treasury Operations (Cr) Funds 411 316 Available 3,702 22% Jan'20 to Mid 2nd Half Mar'20 Mar'20 ■ Account management being handled remotely 10,594 Utilized Bank Borrowings Servicing & Operations Employee Safety ☐ Leveraging digital capabilities to service customers Our digital assets ensuring customer connect during lock down mobile app✔ chatbot ASK ILA web app oscard My Card CO IT & InfoSec Liquidity ■ Work from home guidelines implemented ■ Dedicated COVID-19 medical advisory helpline set up ■ All business-critical applications supported remotely ■ Enhanced controls and monitoring for information security Treasury operations managed remotely, all payment obligations serviced on time ■ Sufficient banking credit lines available#7Market Share * Steadily increasing our share of pie in the industry Cards in force 18.2% 17.6% 16.7% 15.3% 14.8% Spends SBI card 16.7% 17.1% 17.9% 13.2% 11.9% FY16 FY17 FY18 FY19 Jan 20 FY16 FY17 FY18 FY19 10M FY20* As per RBI report available till Jan 20 7#8Accounts growth New Accounts ('000) + 20% 3,408 2,840 955 851 Q4 FY19 Q4 FY20 FY19 FY20 Channel wise Split OSBI Card CIF('000) + 28% 10,548 8,271 FY19 FY20 Channel wise Split 61.8% 61.6% 55.3% 49.5% 50.5% 38.4% 38.2% 44.7% FY19 FY20 FY19 FY20 FY19 FY20 SBI Sourcing SBI Sourcing Open market sourcing FY19 FY20 Open market sourcing Represents YoY % 8#9Portfolio Growth Spends 103,265 28,070 32,429 Q4 FY19 Q4 FY20 130,915 FY19 FY20 Receivables Figures in Cr OSBI Card +27% +30% 24,141 18,526 Spend per Avg Card ('000) - 2% 142 142 126 139 Q4 FY19 Q4 FY20 FY19 FY20 30 days active % 54.5% 53.5% 55.9% 54.7% Q4 FY19 Q4 FY20 FY19 FY20 Percentage of 30-day active accounts is calculated by dividing the sum of all accounts carrying out at least one transaction in the last 30 days by the sum of total accounts. FY19 FY20 Receivable per Card (*) +2% 22,888 22,398 FY19 FY20 Composition of Receivables 71.1% 67.7% 28.9% 32.3% FY19 FY20 Term balances FY19 Open ended balances FY20 Represents YoY % 9#10Financial Results Figures in Cr SBI card Q4 FY19 Q4 FY20 YOY FY19 FY20 YOY PAT Total Income ^ 2,076 2,510 21% 7,287 9,752 34% +44% 1,245 Finance Costs 273 334 23% 1,009 1,301 29% Reported Credit Costs # 352 838 138% 84 1,148 1,940 69% 249 Operating Costs 1,067 1,225 15% 3,795 4,781 26% Ex COVID 500 PBT 385 112 (71)% 1,335 1,730 30% COVID impact (417) PBT (EX COVID) 385 692 80% 1,335 2,309 73% Q4 FY19 Q4 FY20 865 +92% 1,662 (417) FY19 FY20 Cost to Income 59.2% 56.3% (285) Bps 60.4% 56.6% (388) bps COVID Impact (Pre-Tax) Gross NPA 2.44% 2.01% (43) Bps 2.44% ROAA* 5.1% ROAE** 27.8% 1.3% (378) bps 6.5% (2,127) bps 4.8% 28.4% 2.01% 5.5% 27.4% (43) bps 64 bps (97) bps Total COVID Impact 579 EPS (Basic) Revenue (Late fee reversal) Impairment losses 90 489 9.5 13.3 41% ^ Includes 162 Cr accounting write back on rewards point and other write backs in FY20. # Includes significant write off of 92 Cr on specific corporate write offs in FY20. * Ex COVID impact ROAA for Q4'20 at 7.9% and FY20 at 7.2%.** Ex COVID impact ROAE for Q4'20 at 38.5% and FY20 at 35.0%. Note: Ex COVID: After excluding COVID impacts of 489 Cr towards additional credit provisions and 90 Cr towards late fee reversals in Q4 FY20 and adjusted for tax 10#11Explaining returns OSBI Card Q4 FY19 Q4 FY20 YOY FY19 FY20 YOY Interest Income 19.4% 21.0% 162 bps 20.0% 21.3% 129 bps Fees and other Income 21.6% 18.3% -324 bps 19.4% 20.7% 130 bps Recoveries 1.4% 1.2% -26 bps 1.4% 1.3% -7 bps COVID Impact (late fee) 0.0% -1.4% -140 bps 0.0% -0.4% -40 bps Total Income 42.4% 39.1% -328 bps 40.8% 42.9% 213 bps Finance Costs 5.6% 5.2% -36 bps 5.7% 5.7% 7 bps Net Revenue 36.9% 33.9% -292 bps 35.1% 37.2% 205 bps Credit Costs 7.2% 5.4% -175 bps 6.4% 6.4% -4 bps COVID Impact(provisions) 0.0% 7.6% 763 bps 0.0% 2.2% 215 bps Operating Costs 21.8% 19.1% -270 bps 21.2% 21.0% -20 bps PBT 7.9% 1.8% -611 bps 7.5% 7.6% 14 bps Taxes 2.8% 0.5% -233 bps 2.6% 2.1% -50 bps ROAA 5.1% 1.3% -378 bps 4.8% 5.5% 64 bps Avg Assets/Avg Equity 5.5 5.0 5.9 5.0 ROAE 27.8% 6.5% -2,127 bps 28.4% 27.4% -97 bps ROAA (Ex COVID) 5.1% ROAE (Ex COVID) 27.8% 7.9% 38.5% 286 bps 4.8% 7.2% 240 bps 1,074 bps 28.4% 35.0% 661 bps 11#12Revenue Growth Figures in Cr SBI card Q4 FY19 Q4 FY20 YoY FY19 FY20 YOY Revenue from Operations * Other Income ^ Total Income Finance Costs Net Revenue 1,983 2,433 93 77 23% 6,999 9,276 33% Composition Revenue from operations FY19 FY20 -17% 288 476 65% 2,076 2,510 21% 7,287 9,752 34% 19% 19% 273 334 23% 1,009 1,301 29% 1,803 2,176 21% 6,277 8,451 35% 51% 22% 52% 23% Interest Income Yield 21.2% 22.1% 95 bps 21.6% 22.7% 109 bps 7% 6% Cost of Funds 8.3% 7.5% (85) bps 8.1% 8.4% 29 bps Net Interest Margin 15.1% 16.6% 155 bps 15.5% 16.6% 109 bps Interest Income Spend based I Subscription based Instance based & other * Includes reversal of 90 Cr towards Late fees as part COVID impact in Q4 FY20 ^ Includes 162 Cr accounting write backs on rewards point and other provisions in FY20 12#13Figures in Cr Capital and borrowings Cost of funds OSBI Card Borrowing Composition (Mar20) 8.1% 8.4% FY19 FY20 14.9% 17.7% FY19 CAR 20.1% 22.4% FY20 Tier-1 FY19 Total CAR FY20 Financial Leverage 6.0 4.7 FY19 FY20 26% 59% 15% Bank Lines ■Commercial Papers Debentures Credit Ratings Short Term A1+ by CRISIL & ICRA Long Term AAA/Stable by CRISIL & ICRA 13#14Structural Liquidity (ALM) Asset Liability Maturity profile - Mar'20 5,042 3,590 3,511 3,073 2,881 2,874 2,612 2,496 2,551 2,421 2,066 1,626 1,439 Inflows Outflows 6,124 2,476 1,872 1,702 1,446 1,035 4 1-7 D 8-14 D 15-30/31 D 1-2M 2-3M 3-6M 6-12 M 1y-3y 3y-5y >5 yr Cumulative Mismatches 116 302 173 251 444 3,420 4,848 5,452 4,421 Figures in Cr OSBI Card Robust ALM, positive cumulative mismatches 3,702 Cr (22%) of sanctioned bank lines available for draw down at Mar'20. 14#15Operating Costs Figures in Cr OSBI card Q4 FY19 Q4 FY20 YOY FY19 FY20 YOY Positive Operating Leverage Employee Cost 94 133 42% 379 468 24% Depreciation 16 29 74% 55 104 88% + 3% + 8% CSR 11 17 53% 14 20 40% Other operating expenses 945 1,047 11% 3,346 4,189 25% 34% 25% 26% Operating Costs 23% 1,067 1,225 15% 3,795 4,781 26% Q4 FY20 FY20 Cost to Income % 59.2% 56.3% (285) bps 60.4% 56.6% (388) bps Income Growth Opex Growth 15#16Asset Quality Figures in Cr OSBI Card Key highlights Q4 FY19 Q4 FY20 YoY FY19 FY20 YOY 2.44% 2.01% Impairment and losses * 352 838 138% 1,148 1,940 69% GNPA Gross Credit Costs # 231 838 262% 1,027 1,937 89% Gross Credit Costs (Ex COVID) 231 348 51% 1,027 1,448 41% FY19 FY20 COVID Impact 489 489 Recoveries (70) (76) 7% (253) (306) 21% 67.2% 66.5% Net Credit Costs 161 762 374% 774 1,631 111% PCR Net Credit Costs (Ex COVID) 161 273 70% 774 1,142 48% FY19 FY20 Gross Credit Cost % 5.1% 13.7% 861 bps 6.2% 9.1% 288 bps Net Credit Cost % 3.5% 12.5% 893 bps 4.7% 7.6% 297 bps 5.5% Ex-COVID 3.3% ECL % Gross Credit Costs % 5.1% 5.7% 61 bps 6.2% 6.8% 58 bps FY19 FY20 Net Credit Costs % 3.5% 4.5% 92 bps 4.7% 5.4% 68 bps • Includes provision on GST and other assets of 121 Cr in Q4 FY19 and 3 Cr towards provision on other assets in FY20 # Includes 92 Cr towards significant corporate write offs in FY20 16#17Shareholders Summary Shareholding pattern, 31st Mar 2020 Resident Others Individuals 1.87% MF 5.58% 3.04% FPI 4.07% CA Rover Holdings 15.89% OSBI card Top 20 Shareholders as on 31st Mar 2020 S. No Name of Shareholder % 1 State Bank of India 69.51 2 CA Rover Holdings 15.89 3 BNP Paribas Arbitrage - ODI 0.42 4 HDFC Trustee Company Ltd. A/c HDFC Balanced Advantage Fund 0.39 5 HDFC Trustee Company Ltd. -HDFC Equity Fund 0.26 6 Government Pension Fund Global 0.26 7 Pioneer Investment Fund 0.26 8 HDFC Trustee Company Ltd. A/c HDFC Top 100 fund 0.23 9 Government of Singapore 0.21 10 Kotak Standard Multicap Fund 0.20 11 Nomura India Investment Fund Mother Fund 0.16 Nomura Funds Ireland Public Ltd Company- Nomura Funds Ireland- 12 0.16 India equity fund 13 Kuwait investment authority fund 225 0.16 14 Societe generale - odi 0.15 15 India infoline finance limited 0.14 Promoter Group 16 Axis Mutual Fund Trustee Ltd A/c Axis Mutual Fund A/c Axis Long Term Equity Fund 0.13 SBI & Subs. Fidelity investment trust fidelity series emerging markets 17 69.55% opportunities fund 18 Fidelity investment funds - Fidelity asia fund 19 Thornburg developing world fund 20 Mirae asset emerging bluechip fund 0.13 0.12 0.11 0.10 17#18Historical Financials P&L Summary FY18 FY19 FY20 Total Income 5,370 7,287 9,752 Finance costs 708 1,009 1,301 Net Income 4,663 6,277 8,451 Opex 2,941 3,915 4,781 Impairment losses & bad debts 799 1,027 1,940 Profit before tax 923 1,335 1,730 Profit after tax 604 865 1,245 Key Metrics NEA 14,570 18,526 24,141 NIM (%) 16.5% 15.5% 16.6% Cost to Income (%) 63.1% 62.4% 56.6% GNPA (%) 2.8% 2.4% 2.0% NNPA (%) 0.9% 0.8% 0.7% ROAA (%) 4.6% 4.8% 5.5% ROAE (%) 31.1% 28.4% 27.4% CAR (%) 18.6% 20.1% 22.4% EPS (Basic) 7.7 9.5 Figures in Cr OSBI card 13.3 18#19P&L Summary P&L Q4'FY19 Q4'FY20 YoY FY19 FY20 YOY Interest Income 949 1,348 42% 3,576 4,841 35% Income from fees and services 913 959 5% 3,072 3,979 30% Service Charges 44 35 -20% 126 118 -6% Business development incentive income 74 87 18% 217 327 51% Insurance commission income 2 3 45% 9 11 30% Total Revenue from operations Total Other Income 1,983 93 2,433 23% 6,999 9,276 33% 77 -17% 288 476 65% Total Income 2,076 2,510 21% 7,287 9,752 34% Finance costs 273 334 23% 1,009 1,301 29% Employee benefits & Expenses 94 133 42% 379 468 24% Depeciation, amortisation & 16 29 74% 55 104 88% impairement Operating & Other expenses 877 1,047 19% 3,346 4,189 25% CSR Expenses 11 17 53% 14 20 40% Impairment losses & bad debts 352 838 138% 1,148 1,940 69% Net gain on fair value changes 68 -100% - Total expenses 1,691 2,398 42% 5,952 8,023 35% Profit before tax 385 112 -71% 1,335 1,730 30% Profit after tax 249 84 -66% 865 1,245 44% Figures in Cr SBI card 19#20Balance Sheet Summary Balance Sheet Assets Advances (Net) Cash & Bank Balances March 2019 March 2020 YOY 17,909 22,812 27% 777 676 -13% Other Financial Assets 327 276 -15% Total Financial Assets 19,012 23,764 25% PP&E, Intangible & Right of use assets 216 335 55% Deferred Tax Assets 163 275 69% All other Non-financial Assets 754 929 23% Total Non-financial assets 1,134 1,539 36% Total Assets 20,146 25,303 26% Figures in Cr SBI card Liabilities Equity Share Capital 837 939 12% Other Equity 2,751 4,402 60% Total Equity 3,588 5,341 49% Borrowings including lease liabilities 13,549 17,365 28% All other financial liabilities 1,732 1,401 -19% Total financial liabilities Provisions 15,282 18,765 23% 628 603 -4% Other Non-financial liabilities 648 593 -8% Total Non-financial liabilities 1,277 1,196 -6% Total Liabilities and Equity 20,146 25,303 26% 20 20#21Annexures SBI card PRIME OSBI Card OSBI Card 432 01234567 8901 MONTH/YEAR 12/25 VIJAY KUMAR >))) SimplySAVE 123 4567 8901 VALID MONTH/YEAR THRU 12/25 VISA AR Signature A12 VISA Platinum bl9gunw AIRY 21#22Managing Risk OSBI card Strong Underwriting Over 1700 attributes used for evaluation. Segmented Application scores. Trending variables from bureau Over 60 micro-segments Pre-qualification models Adequate Reserving Segmented Expected Credit Loss (ECL) models - IFRS 109 compliant Economic indicators incorporated in portfolio stress testing to ensure capital adequacy Portfolio Management Segmented Behavior scores Over 4000 attributes to assess risk and behavior More than 100 micro-segments Dynamic portfolio and collection rules Real time Fraud alerts Over 50 triggers and alerts Talent and Infra Risk, Analytics, Process engineering and Finance professionals Data-lake with state of art Machine Learning tools Best in class decision engines 22 222#23Product Brief Core Cards SBI Card PRIME QSBI Card AMPER 01234567 8901 4321 0123 4567 8901 12/25 12/25 VIJAY KUMAR VISA VIJAY KUMAR Signature SBI Card Elite SBI Card SimplyCLICK 4321 0123 4567 8901 Banking Retail Co-Brand Cards Travel OSBI Card lifestyle home OSBI Card CLUB Vistara SBI Card PRIME Aile 1234567 8901 1225 VISA VIJAY KUMAR Signature SBI Card PRIME VISA Signature LANDMARK REWARDS 4356 1612 345 7890 LOTHL 12/25 VIJAY KUMAR VISA Signature PRIME VIVAAN BHATT Central Bank SBI Card Lifestyle Home Centre SBI Card Club Vistara SBI Card PRIME SBI Card A ALLAHABAD BANK SBI Card »)) SimplySAVE A 224567 8901 » Elite 1234567 8901 12/25 VISA Signature MONTH/YEAR 12/25 12/25 VIJAY KUMAR VIJAY KUMAR VISA VIJAY KUMAR VISA Platinum Platinum SimplyCLICK SBI Card SBI Card 4321 01234567 4901 12/25 Dr. VIJAY KUMAR VISA BOS. MOS Signature Doctor's SBI Card SHAURYA OSBI Card 6543 2101 2345 6789 MONTH YEAR 112/25 RuPay SELECT VIJAY KUMAR AIRFORCE/ARMY/NAVY SimplySAVE SBI Card Allahabad Bank SBI Card SBI Card SBI Card Platinum Elle Business 23 4567 8901 2/25 VILLAY KUMAR mastercard. SBI Card Elite Business SBI Card Unnati 4322 2234567 4902 12/25 VIJAY KEMER VISA Platinum Shaurya Select SBI Card SBI Card Unnati FEDERAL BANK 4321 0123 4567 8901 VISA VIJAY KUMAR MONTH/YEAR 12/25 Federal Bank SBI Card fbb)) SBI card STYLEUP VIJA KU 438 1123 9567 8901 VISA Platinum fbb Style Up SBI Card TATA QSBI Card OSBI Card Vijay Kumar VISA ETIHAD CUEST SBI Card VIJAY KUMAR VISA OLA Money SBI Card Etihad Guest SBI Premier Card Mumbai Metro SBI Card titanium 4321 0123 4567 8901 e 12/25 VIJAY KUMAR VISA 5321 0123 4567 8901 12/25 VIJAY KUMAR Signature mastercard Air India SBI Signature Card Mumbai Metro SBI Card SBI Card yatra SBI Card 5242 4792 8123 6789 TANIUM VIJAY KUMAR 4321 0122 567 8901 12/25 VISA titanium. 5321 0123 4567 8901 12/25 VIJAY KUMAR MasterCard Platinum mastercard SBI Card D Apollo Platinum 4321 0123 4567 8901 VISA VIJAY KUMAR 12/29 South Indian Bank SBI Card Tata Card BPCL SBI Card IRCTC SBI Card 5432 1012 3456 7890 VIJAY KUMAR MONTH YEAR 12/25 Apollo SBI Card OSBI Card Yatra SBI Card SBI card Travel-cum-Credit Card titanium 4356 1612 3456 7890 12/25 VIJAY KUMAR VISA 5321-0123 4567 8901 THE 12/25 VIJAY KUMAR mastercard, Signature mastercard. IRCTC SBI Card Premier Chennai Metro SBI Card 23#24Awards and Recognitions QSBI Card ■ ■ ■ Economic Times Most Promising Business Leaders of Asia, 2019-20 Award to Mr. Hardayal Prasad -MD & CEO during Economic Times Asian business leader conclave at Singapore. Most Effective Arrangements: Financial Crime & Sanctions Compliance award at the Global 'Compliance Register Platinum Awards 2019' at London. Golden Bridge Awards in the categories of customer service department of year in 2019 at San Francisco Stevie (Gold Award) for customer service executive of year in 2019 and Stevie (Silver Award) for the customer service department of the year in 2019 by the International Business Awards at Vienna Champion Security Award for the South Asia region at Visa Security Summit 2019 held in Shanghai China. SKOCH Award (Gold) for SBI Card Loyalty and Rewards Program and SKOCH Award (Gold and Order of Merit) for Project Shikhar in Payment Category at New Delhi. Best Data Quality Award (NBFC Segment) at the CIBIL Annual TransUnion Conference 2019 held at Mumbai. VISA Global Service Quality Award for 'Emerging Payment Adoption - Visa Direct' at Gurgaon. Best In-house Legal team award in the BFSI Sector by Indian Corporate Counsel Association at New Delhi. +4 24#25Disclaimer OSBI Card The information contained in this presentation is for information purposes only and does not constitute an offer or invitation to sell or the solicitation of an offer or invitation to purchase any securities of SBI Cards and Payment Services Limited in India or in any other jurisdiction. This presentation should not form basis of, or be relied upon in any connection with any contract or commitment whatsoever. This presentation is not intended to be a prospectus or an offer document under any applicable laws. This presentation may contain certain forward looking statements which have purely been made basis Management's expectations and estimates. These are not factual statements and are subject to change / uncertainties in future. The actual financial or other results may materially differ from such statements and the investors are advised not to make any decisions merely on these. The Management is further not expected to update these in future as and when there is a change impacting such estimates / possibilities. This presentation is strictly confidential and is intended only for the exclusive use of the recipients thereof, subject to the provision state herein, and may not be disclosed, reproduced, retransmitted, summarized, distributed or furnished, in whole or in part, to any other person. The recipients should carry their own due diligence in respect of the information contained in the presentation. Figures for previous period/year have been regrouped wherever necessary to conform to the current period's/year's presentation. Totals in some columns/rows/graphs may not agree due to rounding-offs. 25#26Thank You SBI card OSBI Card SimplySAVE 4321 0123 4567 8901 VALID MONTH/YEAR THRU 12/25 VIJAY KUMAR - ЛІЛУА КПИУК TS\52 OSBI Card )))) SimplyCLICK 123 4567 8901 VALID 12/25 THRU VISA MAR Platinum blow ۱۷۷ MONTH/YEAR 75152 VISA Platinum ΛΙΖΗ