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Investor Presentaiton

Innovations in credit card business and deepening transformation of private banking business S 中国民生银行 CHINA MINSHENG BANK The Company targeted at millennial customers and took into account of features and preferences of the customer group in brand positioning, product design, business channels and scenarios. The private banking business of the Company was further reformed with enhanced efficiency as a result of the "three reforms" in respect of the classified customer management system for wealth management, comprehensive services for entrepreneurs and the cooperation between personal and corporate banking businesses, and the product system was in compliance with the new regulations on asset management. All major indicators achieved historical breakthroughs Transaction volume of credit card business¹ Balance of accounts receivable from credit card business¹ (RMB million) (RMB million) 3,000,000 Growth rate = 12.16% 500,000 Growth rate = 13.38% 2,480,530 445,881 2,500,000 450,000 2,211,625 400,000 393,249 2,000,000 350,000 300,000 1,500,000 250,000 1,000,000 200,000 150,000 500,000 100,000 50,000 0 2018 # of credit cards issued¹ (Thousands) Growth rate = 15.96% 70,000 60,000 49,547 50,000 40,000 30,000 20,000 10,000 0 31 December 2018 2019 31 December 2018 31 December 2019 # of eligible private banking customers Growth rate = 14.28% 25,000 57,456 21,998 19,250 20,000 15,000 10,000 5,000 0 31 December 2019 31 December 2018 31 December 2019 Company's Annual Report Source: Note: 1 Bank standalone Represents the number of eligible private banking customers with financial assets of more than RMB8 million TEEE 13
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