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Investor Presentaiton

||| = Social management Employees In 2020, the survey received a response from 78% of invited collaborators and the engagement rate reached 82%. In 2021, survey adherence increased to 87% and engagement resulted in 79%. Despite the economic instability, the pandemic scenario and the entry of new companies into the survey, Viveo maintained its average favorability in prosperity and had a three p.p drop in the engagement dimension. A number of actions performed by the company in 2021 were implemented due to the results of the survey in 2020, such as: Leaders Program; Construction of a schedule for health and well-being actions; Programa Idem; Training programs with leaders on remuneration and benefits policy: Presentation of private pensions; Y career development; Focus on internal recruitment; and Careers panel. During 2022, corporate and local action plans will be worked out to identify op- portunities for improvements in engagement and other issues with lower scores. Adhesion* Engagement Prosperity Climate survey indicators 2020 2021 78% 87% 82% 79% 71% 71% * Percentage of respondents in relation to the total number of employees. Featured answers in the survey: My immediate manager treats me with respect and dignity; This company improves the way customers live their lives; I feel like I fit in well with this company; I can maintain a reasonable work-life balance; and I can be myself (be authentic) at work. viveo 70 Sustainability Report 2021
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