ResourceRouter - Proactive Patrol Management
Financial highlights
90%+
subscription revenue¹
Highly Recurring
Revenue
$0.40
Sales Efficiency Ratio³
Strong Unit
Economics
39%
YoY Revenue Growth¹
Strong, Consistent
Growth
-99%
Gross Retention Rate4
< 0% Net Attrition.
Highly Sticky Customer Base
124%
Net Revenue Retention Rate²
Proven Land
and Expand
20%
2022 Adj. EBITDA Margin
Improving
Profitability
Source: Company filings
1 As of 12/31/2022 LTM metrics; 2 Revenue based retention rates as of December 31, 2022; Net revenue retention rate is calculated as dividing the (a) total revenues for such year from
Reflects Sales and Marketing expense per $1.00 of new Annualized Contract Value. Calculated as total S&M expense during each year divided by the first 12 months of contract value
for contacts entered into during the same year; 4 Gross retention excludes downsell, Net includes price increases for existing customers 5 2020 through 2022
SOUNDTHINKING those customers who were customers during the corresponding prior year by (b) the total revenues from all customers in the corresponding prior year; 3 As of December 31, 2022;
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