#1SOUNDTHINKING™ Investor Presentation November 2023#2DISCLAIMER Cautionary Note Regarding Forward-Looking Statements This presentation contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to statements regarding the company's business plans, international expansion, expectations regarding future sales and expenses, our ability to capitalize on market opportunities, the ability to achieve near and long-term growth and profitability estimates, anticipated timing and volume of customer contract renewals, and revenue and GAAP profitability. Words such as "expect," "anticipate," "should," "believe," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond the company's control. The company's actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the company's ability to successfully negotiate and execute contracts with new and existing customers in a timely manner, if at all, the company's ability to address the business and other impacts and uncertainties associated with the COVID-19 pandemic, maintain and increase sales; the availability of funding for the company's customers to purchase the company's solutions; the complexity, expense and time associated with contracting with government entities; the company's ability to maintain and expand coverage of existing public safety customer accounts and further penetrate the public safety market; the company's ability to sell its solutions into international and other new markets; the lengthy sales cycle for the company's solutions; changes in federal funding available to support local law enforcement; the company's ability to deploy and deliver its solutions; and the company's ability to maintain and enhance its brand, as well as other risk factors included in the company's most recent annual report on quarterly report on Form 10-Q and other SEC filings. These forward-looking statements are made as of the date of this presentation and are based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Except as required by law, the company undertakes no duty or obligation to update any forward-looking statements contained in this presentation as a result of new information, future events or changes in its expectations. ✓ SOUNDTHINKING™ 2#3Investment Highlights Leading integrated SaaS platform for precision policing and data solutions Proprietary, widely adopted gunshot detection technology Loyal customer base with minimum churn and down-sell SOUNDTHINKING™ Massive and underpenetrated opportunity with multiple growth levers ✓ SOUNDTHINKING Consistent growth with strong and improving margins Seasoned operators with a track record of exceptional performance 3#4By the Numbers $2.5bn+ Smart Policing TAM $81mm 2022 Revenue¹ ~23% 2021A-2025E Revenue CAGR² 20% 2022 Adj. EBITDA Margin¹ 124% Net Revenue Retention Rate³ 99% Gross Retention Rate4 $0.40 Of S&M Spend to Generate $1 of ACV5 64 NPS Score >250 ~1,100mi² 1.3bn 34 Paying Customers Coverage Area Data Records (Crime Tracer) Patents ✓ SOUNDTHINKING Note: Except as otherwise noted, data is as of September 30, 2022 1 Actual 2 Includes the acquisition impact from Forensic Logic; 3 As of December 31, 2022; Based on revenue; Calculated as dividing the (a) total revenues for such year from those customers who were customers during the corresponding prior year by (b) the total revenues from all customers in the corresponding prior year; 4 Excludes downsell; 5 Reflects S&M expense per $1 of new Annualized Contract Value as of December 31, 2022. Calculated as total S&M expense during the year/the first 12 months of contract value for contracts entered into during the same year; 6 Includes all product lines 4#5TIMELINE Corporate Timeline SafePointe Land & Expand International Expansion New Products SOUNDTHINKING™ SoundThinking Founded www Transitions to Cloud-Based SaaS Model Transitions to Recurring Revenue Model and Creation of Incident Review Center NYPD NYPD Adopts ShotSpotter Further Expands into Chicago Initial Public Offering at $11.00 per share HunchLab Acquires HunchLab Al-base Predictive Policing Solution (Now ResourceRouter) L Acquires Leeds Investigative Case Management Solution (Now CaseBuilder) Expands Beyond Law Enforcement Forensic Logic COPLINK Acquires Forensic Logic Crime Analytics Platform (now Crime Tracer) Acquires SafePointe Intelligent Weapons Detection Solution Tuck-in M&A 1996 2010 2015 2017 Leader in Outdoor Gunshot Detection Revenue ($mm) SOUNDTHINKING $12 $24 2018 Multi-Product Adoption $35 2020 2021 2022 2023 Future Becoming the Precision Policing Platform $46 $58 $81 $92-94E 5#6The Public Safety Gap 1 Increasing Need for Law Enforcement with Rising Crime Rate Gun-related Violence Spiked in Recent Years 1,2 13,570 deaths +54% 20,951 deaths 2 Police Departments Nationwide Facing Staff Shortages³ 18% Increase in Resignation 3 Government Focuses on "Refunding the Police" Continuous Increase in Government Spending on Police Protection4 +17% 16 of 23 $123bn + 45% Increase in Retirement $105bn + 2015 2019 Major US Cities Increased FY22 Police Budgets $30bn Federal Resource Dedicated to Law Enforcement5 2015 2021 "Murders in the U.S. rose nearly 30% in 2020 from the prior year and remained at elevated levels in 2021. About 8 in 10 murders were committed with guns in 2020." THE WALL STREET JOURNAL. 86% Police Departments Reported Staffing Shortage "As violent crime surges ahead...[officials] are toughening their talk on crime, and refunding the police." NBC NEWS SOUNDTHINKING Structural Tailwinds Creating a Need for Technology in Order to Do More with Less Source: Public news, The White House briefing, Urban Institute, US Census Bureau 1 Reflects data from 67 out of 70 police agencies of select major cities in 2019, and 70 out of 70 for 2020 and 2021; 2 Includes homicides, murders, unintentional shooting, and defensive use deaths; 3 PERF Special Report. Surveys from 194 police national agencies; 4 Reflects total state and local government spending on police protection; 5 Figure represents President Biden's proposal for new mandatory resources to support law enforcement and crime prevention 6#7MARKET OVERVIEW Smart Policing TAM Opportunity Total Law Enforcement Spending Stage (Market Size) Investigative Analytics Policing Workforce Management Digital Evidence Management Adjacencies ($15bn) 3 Current Solutions Surveillance ($2.5bn) 2 Records Management System Pre-Acquisitions ($1.5bn)1 Court Management Gunshot Detection Patrol Management, Data & 3 Analytics and Investigative Tools Law Enforcement Software Source: Gartner, The Urban Institute and public investor presentations 1 Includes domestic opportunities in security, police departments, domestic commercial, and international opportunities SOUNDTHINKING 2 As presented in the June 2022 investor presentation 3 Reflects estimated TAM based on other public sector focused peers 4 Reflects 2019 total state and local government spending on police protection Broader Universe ($100bn) 4 7#8MARKET OVERVIEW Weapons Detection TAM Opportunity Sports Arenas Tourist and Cultural Institutions Performing Arts Venues Hospitals Government Buildings. Office Buildings. Hospitality/Casinos $20B-$26B Worldwide TAM w/400k Potential Sites SOUNDTHINKING Schools Warehouses/Mfg >100 ee ■Schools ■ Warehouses/Mfg >100 ee ■ Hospitality/Casinos ■Office Buildings ■Government Buildings ■ Hospitals ■■Performing Arts Venues ■Tourist and Cultural Institutions ■Sports Arenas Source: Range across financial analyst and SafePointe Estimates 8#9Introducing the SafetySmart™ Platform The SafetySmart Platform TM brings together specialized software solutions and objective data to help law enforcement, civic leadership, and private entities better protect their communities by ensuring the right resources are provided when and where they're needed most. Tackling the challenges facing Law Enforcement Today Across the country, law enforcement agencies are being pushed to their limit in the face of high crime levels and staffing shortages. Agencies need to be evidence- based and proactive, all while putting the community's needs front and center. าก ShotSpotter® ResourceRouter™ SafetySmart™ CrimeTracer™ PLATFORM CaseBuilder™ SafePointe ✓ SOUNDTHINKING 9#10" The SafetySmart™ Platform ✓ ✓ ShotSpotter Proven Gunshot Detection Increases police response speed to gun crime scenes Improves evidence recovery Saves lives " ResourceRouter Casebuilder Community-First Patrol Mgmt. Proactive patrol management Controls / limits over-policing Mitigates implicit bias Case Investigative Tools Collaboration tools Links analysis connect people, place and property Identifies cases needing " Crime Tracer SafetySmart™ PLATFORM SafePointe Law Enforcement Platform Industry's leading search engine for law enforcement 1.3bn+ law enforcement records Accelerates investigations %ARR 2025E: 8% Weapons Detection Platform Low-friction screening sensors Al-based learning software detects guns, explosives and tactical knives Cost advantage in market %ARR 2025E: 15% attention %ARR 2022: %ARR 2025E: %ARR 2022: %ARR 2025E: %ARR 2022: %ARR 2025E: %ARR 2022: 76% 58% 1% 2% 13% 17% 10% Cities/Local Law Enforcement SOUNDTHINKING Federal, State, and Local Law Enforcement Private Sector 10#11SOUNDTHINKING TM ShotSpotter - Gunshot Detection Solutions 10:00#12ShotSpotter Proprietary Gunshot Detection Technology ShotSpotter INCIDENT REVIEW CENTER Incident Review Center at ShotSpotter HQ Police 2 Sensor 2 Sensor Gunfire Sensor 3 4 Gun is fired When a gun is fired, the sound of a muzzle blast radiates outward. Gunshot is Detected and Located Acoustic sensors are triggered by the impulsive sound. The sound is classified as a gunshot using artificial intelligence and triangulation determines the precise location. Gunshot is Reviewed The data is relayed to the ShotSpotter Incident Review Center where analysts quickly audit the data and publish confirmed gunshots to police. Police Respond Alerts are sent to dispatch centers and patrol officers' smartphones and MDTs for immediate response. The entire process takes less than 60 seconds. SOUNDTHINKING L 12#13ShotSpotter Rapid, Precise, Intelligent 1053 Myrtle St Metropolis A DETAILS Today 08:42:57 Area: /Beat 3 CAD 8935992 Incident: 9900-123609 REPORT COMMENTS MOST RECENT STREET VIEW AUDIO @shotspotter.com: 6minutes ago Modified CAD to 8935992 @shotspotter.com: 6 minutes ago Acknowledged at customer facility Myrtle St Myrtle St Myrtle St Myrtle St Myrtle St Good Chat or email [email protected] 1053 Myrtle St Metropolis A 12 hours ago DETAILS ✓ SOUNDTHINKING Map data ©2019 Google Imagery 02019 CNES/Arbus, Maxar Technol ShotSpotter ZOOM OUT ZOOMIN 23rd Ave Foothill Blvd St Q DETAILS 1532 Miller Ave Oakland, CA 8:14 AM 10 Miller Ave 93% RB 8:14 AM ShotSpotter 93% Piedmont MONTCLAIR Canyon Foothill 14th Ave 10 SAN ANTONIO FRUITY 9 24th Ave E1 lameda Dus Dr Fernside High St Bancroft A San Leandra St Redwood Regional Pa Skyline Bay Farm Island Martin Luther King Jr. Regional Shoreline EAST 14TH STREET BUSINES DISTRICT San Le E CLOSE UP LIST 24 HOURS Eairway Dr 9 24 RESULTS CLOSE UP 13#14SOUNDTHINKING TM ResourceRouter - Proactive Patrol Management#15Resource Router Intelligent, Equitable, Effective ShotSpotter Connect™ Robbery Directed Patrol Start: Select a Tactic Visit Businesses Park, Walk, and Talk High Visibility Car Patrol SOUNDTHINKING Source: ASEBC Conference 2017 ShotSpotter Connect ShotSpotter Connect Robbery Timer 15 min. left Selected Tactic Foot Patrol ts and pedestrian ways on fo Recent Events OCK EMERALD ST-4/23/20 I think the value of having Resource Router at our agency is really that it allows us to meet the expectations of modern- day policing. And it's a way for us to demonstrate commitment to today's policing standards of being data-driven and evidence-based and accountable to the community. - Principal Crime Analyst, Tier 2 Police Department GC リリ ResourceRouter has helped our community by putting officers in the areas that are most needed. We have staffing challenges like a lot of agencies do right now and ResourceRouter makes us more efficient. We know where to put the officers at, at what time. Tier 3 Police Department - Deputy Chief, Robbery Directed Patrol Start: Select a Tactic Foot Patrol Provide Crime Prevention Infe High Visibility Car Patrol " 15#16✓ SOUNDTHINKING™ CaseBuilder - Case Investigative Tools#17CaseBuilder Complete CaseBuilder Case Management Software Investigate t Link Analysis Search Type Price Match Typ Mck Na རྒྱ་ཇ་ཟེ་ནི་སྤྱིན་ནི་རྗེ་ a S Ma White Unknown ✓ SOUNDTHINKING Ice Investigate EMPLOYEE MESSAGE BOARD en Party Alert Fine Training ACTIVE CASE MAP CRIMINAL INCCENTS Assault Offenses Burglary Offenses Diving Under the Infulence Homicide Offense NEWS FEED DONATOWN ATTACK 3/18/201 Larceny and Theft Offenses Motor Vehicle Theft Other Offenses CONGRESONAL DOLD METALE TO CAPITO 3/18/2001 Impact on Homicide Case Clearance Rate 67.6% +9.4% 61.3% 58.2% 80.3% +19% NYPD 5 yrs before Investigate NATIONAL VS. NYPD National Avg (2015-2019) NYPD Avg (2015-2019) SANTHAMES DUTIES ACTS OF SHARE CRASH Potos 3/18/201 Assault Offenses Burglary Offenses RENT COMMUNICATION PLANS HOURED AKBAR MASSCHE RESPONSE 3/18/2021 1 5 yrs after Investigate Deving Under the Infulence CHAPLAINS CORNER BEAUTY FROM Apes Homicide Offenses Larceny and Theft ° 17#18SOUNDTHINKING TM Crime Tracer - Law Enforcement Search Engine PUL#19CrimeTracer Producing Actionable Results OFFICER CPD 2510 TAYLOR ST, CHATTANOOGA, TN 37406 (423) 643-5000 GLADDEN LYONEL J 3410 AMNICOLA HWY, CHATTANOOGA, TN 37406 Other Firearm Unknown 40CATION 6212 Hwy 50 Chattanooga TN (Weapons Violation 2300 Wison St, Chattanooga TN (Homicide) LOCATION Vid Complainant Home Location NBIN LINKAGE Home Location Other Firearm Unknown 9 NBIN LINKAGE Home Phone Hane Localkan 3301 PINEWOOD AVE. CHATTANOOGA, TN 37411 Vietm Departmental Repon 19-123527 Susped, MALONE, HOLLIS J NBIN KAGE Home Incation NIBIN LINKAGE Report Location SUTTON, JAMEL D Other Fear Unknown S 1709 TUNNEL BLVD, CHATTANOOGA, TN 37406 Other Fiream Unknown 45 2300 WILSON ST. CHATTANOOGA, TN 37406 UNKNOWN MAIN LINKAGE 2450 MLK Ave (Know), Kno LOCATION LOCATION LOCATION 97 Other Firmam Unknown 9 NBIN LINKAGE NBN UNKAGE BUMPASS DANGELO C Suspect 500 W MARTIN LUTHER KING Home Location -Unspecified Telephone Narber Departmental Report 20-084332 (423) 504-3995 Complainant Unspecified Fram Victim Org Other Person Unspecified Fam Home Location Raport Location ANONYMOUS Unknown GM857025 Springfeld Armory 6212 HIGHWAY 58, CHATTANOOGA, TN 37341 TELLIS, TIMT प SOCIETY 4110 HARBOR HILLS RD, CHAT Unknown TERR22 Glock Inc 860mm+ Searchable Data Records Unstructured Natural Language Structured Form-based Queries ✓ SOUNDTHINKING Consolidation Rule-based Entity Consolidation Across Records Visualization Association of Entities Produces Actionable Leads Casing to Conviction Link Shell Casing to Reports, Suspects and Entities Query Results Algorithm Display Most Useful Records for Law Enforcement Granular Data Access Controls Comply with Data Sharing Regulations 19#20✓ SOUNDTHINKING™ SafePointe - Intelligent Weapons Detection#21SafePointe Actively Identifying Threats . Defense technology inspired Low-cost passive sensors built within low-profile devices ruggedized for indoor or outdoor use Low-friction screening experience (no overt security equipment, no security presence required, no divestment of possessions needed) • Al-based learning software detects guns, explosives and tactical knives that are concealed on person or in bags and alerts security Cost advantage vs. alternatives 31 Sensors in entryway (3 sensors, 2 "lanes") 2872-09-17 12:41:48 ✓ SOUNDTHINKING Red alerts indicate high threat level Yellow alerts are informational (e.g. armed security staff) 21#22COMPETITIVE LANDSCAPE Strong Competitive Advantages TOTAL ADDRESSABLE A NET MARKET PROMOTER SCORE TRUSTED RELATIONSHIPS EXPERIENCE STRONG IP CURVE HIGHLIGHTS NET PROMOTER SCORE 64 World Class Level1 TRUSTED RELATIONSHIPS WITH THE MOST DEMANDING LAW ENFORCEMENT AGENCIES 160+ EXPERIENCE CURVE Law Enforcement Agencies Years experience in 20+ deploying and managing sensors 1st Early mover status in other STRONG IP categories Sound Thinking uniquely positioned to capitalize on attractive TAM SOUNDTHINKING 1 As of September 30. 2023 34 Patents1 22#23✓ SOUNDTHINKING™ Go-to-Market#24CUSTOMER Top 20 Domestic Customers By ShotSpotter ARR $8.1 $7.4 Tier 1 Tier 2 Tier 3 $2.6 Expansion in Tier 2 and Tier 3 Cities Driving Growth and Momentum $2.1 $1.7 $1.5 $1.3 $1.2 $1.0 $0.9 $0.9 $0.9 $0.9 $0.9 $0.8 $0.8 $0.8 $0.8 $0.8 $0.7 Chicago New York City Detroit Puerto Rico Albuquerque Miami Dade Las Vegas Pittsburgh Birmingham Fresno Cincinnati Sacramento Miami Denver Columbus Oakland Toledo Louisville Baltimore Hartford Tier Category Tier 1 Tier 1 Tier 1 Tier 11 Tier 2 Tier 11 Tier 2 Tier 3 Tier 3 Tier 2 Tier 3 Tier 2 Tier 3 Tier 2 Tier 2 Tier 3 Tier 3 Tier 3 Tier 2 Tier 3 SOUNDTHINKING Source: FBI and U.S. Census Notes: Reflects tiering based on city population size, per U.S. Census. Tier 1: 1mm+, Tier 2: 500K - 1mm, Tier 3: 100K 500K, Tier 4: 25K-100K, Tier 5: <25K 1 Classified as Tier 1. Reflects a broader region, geography or county 24#25CUSTOMER Selected Case Studies CITY OF SVEGAS NEVADA Las Vegas, NV (Tier 2) CITY OF OAKLAND Oakland, CA (Tier 3) $0.3mm -290% $1.3mm $0.3mm -170% $0.8mm CITY OF JUNCTA NCINNAT JUVANT 1788 OHIO Cincinnati, OH $0.2mm (Tier 3) -370% $0.9mm CITY OF ALBU BUERAU EW M Albuquerque, NM (Tier 2) $0.4mm -320% $1.7mm Initial ARR Current ARR →Materially increased awareness of gunfire incidents and improved police crime solving → Led to a 26% reduction in violent crime in a persistent hotspot and 86% faster response to reported gunfire events than from 9-1-1 calls Initial ARR Current ARR Greatly improved police and emergency medical response to shooting victims → Alerted the Oakland Police Department to 6,053 unique gunshot incidents in 2020, 91% of which were not called in by the community Initial ARR Current ARR Significantly increased citizen confidence in Cincinnati Police Department and improved police response time → 95% of respondents agreed or strongly agreed that ShotSpotter is an effective way to reduce crime¹ Initial ARR Current ARR Partnered with the Albuquerque Police Department to improve public safety and currently live in 25+ square miles →Helped provide gunshot detection services to the annual International Balloon Festival which attracts close to 900,000 guests over 78 acres SOUNDTHINKING 1 Reflects survey conducted by the University of Cincinnati, including 353 responses by Cincinnati residents before and after ShotSpotter deployment 25#26SOUNDTHINKING TM Growth Strategy#27CUSTOMER Case Study: NPS Led Expansion Louisville, KY Q1 2017 (Tier 3) Toledo Q2 2019 (Tier 3) OH Cincinnati Q1 2017 (Tier 3) SOUNDTHINKING East Cleveland Cleveland Q2 2020 (Tier 3) Q2 2022 (Tier 5) 68 7 Mansfield Q4 2020 (Tier 4) 5 Warrensville Heights Q4 2021 (Tier 5) Youngstown Q4 2009 (Tier 4) Columbus Q4 2018 (Tier 2) 6 Jacksonville Q2 2017 (Tier 2) FL Tampa Q1 2019 (Tier 3) 9 Lake Park Q1 2019 (Tier 5) 10 Riviera Beach Palm Beach County 1 Q1 2010 (Tier 4) Q4 2012 (Tier 1) West Palm Beach City 8 Q3 2018 (Tier 3) Pompano Beach 13 Q1 2021 (Tier 3) Fort Myers Fort Lauderdale Q1 2018 (Tier 4) Miramar 12 Q2 2021 (Tier 3) 14 Q3 2020 (Tier 3) 15 Miami Gardens Q2 2012 (Tier 3) Miami 11 Q2 2014 (Tier 3) Miami Dade Q4 2016 (Tier 1) Hallandale Beach Q3 2021 (Tier 4) Broward County Q3 2020 (Tier 1) North Miami Beach Q4 2021 (Tier 4) 27#28Cross-sell products to current installed base Domestic Police International Police Buyer personas by product JL ShotSpotter ResourceRouter™ CaseBuilder CrimeTracer™ Security * Private ✓ (Commercial) Federal/State * * Agencies RMS Market * * Inclusion Department of * * Corrections ✓ SOUNDTHINKING 1 Represents live customers * * * × SafePointe * * # of Customers Significant cross-selling opportunities¹ ShotSpotter >170 ResourceRouter CaseBuilder 11 3 Products 93 CrimeTracer 28#29Uniquely positioned to capture several organic and inorganic growth vectors 7 Best-in-class customer retention 6 5 Strategic M&A 4 International 3 Product expansion 2 Square miles innovation expansion 1 Cross-sell products New customer acquisition ✓ SOUNDTHINKING 29#30✓ SOUNDTHINKING™ Financials#31Financial highlights 90%+ subscription revenue¹ Highly Recurring Revenue $0.40 Sales Efficiency Ratio³ Strong Unit Economics 39% YoY Revenue Growth¹ Strong, Consistent Growth -99% Gross Retention Rate4 < 0% Net Attrition. Highly Sticky Customer Base 124% Net Revenue Retention Rate² Proven Land and Expand 20% 2022 Adj. EBITDA Margin Improving Profitability Source: Company filings 1 As of 12/31/2022 LTM metrics; 2 Revenue based retention rates as of December 31, 2022; Net revenue retention rate is calculated as dividing the (a) total revenues for such year from Reflects Sales and Marketing expense per $1.00 of new Annualized Contract Value. Calculated as total S&M expense during each year divided by the first 12 months of contract value for contacts entered into during the same year; 4 Gross retention excludes downsell, Net includes price increases for existing customers 5 2020 through 2022 SOUNDTHINKING those customers who were customers during the corresponding prior year by (b) the total revenues from all customers in the corresponding prior year; 3 As of December 31, 2022; 31#32Best-in-class customer retention 139% 2018A Net Revenue Retention Rate¹ 125% 124% 111% 107% 2019A 2020A 2021A Consistently achieving 99%+ gross retention rate² in core offerings Source: Company filings 2022A 1 Net revenue retention rate is calculated as dividing the (a) total revenues for such year from those customers who were customers during the corresponding prior year by (b) the total revenues from all customers in the corresponding prior year SOUNDTHINKING 2 Excludes downsell 32#33Attractive unit economics drive long term profitability Sales Efficiency Ratio¹ $0.30 $0.51 $0.43 $0.40 $0.37 2018A 2019A 2020A 2021A 2022A ✓ SOUNDTHINKING Source: Company filings; Management Actuals as reported 1 Reflects Sales and Marketing expense per $1.00 of new Annualized Contract Value. Calculated as total S&M expense during each year divided by the first 12 months of contract value for contacts entered into during the same year 33#34✓ SOUNDTHINKING™ Thank you