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Investor Presentaiton

||| Governance and integrity n Governance structure Ethics channel GRI 205-3; 406-1 Viveo's Ethics channel is intended for communicating any acts or suspicions of noncompliance with the Code of conduct, with the company's internal policies, or even with applicable legislation and regulations, in order to prevent unethical acts, corruption, and bribery. There are three accessible means available - through the company website to receive complaints, both from employees and other related publics; Phone: 0800-721-9152 Compliance Helpline: https://ethicsdeloitte.com.br/viveo E-mail: [email protected] With guaranteed secrecy, all complaints are received by a third-par- ty and independent company specialized in the treatment and investigation of such reports. Once registered, the reports are for- warded to the Ethics Committee and the Audit, Risk Management, Compliance, and human resources Committees to assess and de- fine the measures to be taken. One complaint was proven to be well-founded, and after being analyzed by the competent departments and the Company's legal professionals, resulted in the dismissal of the accused employee. The channel is intended for communicating any acts or suspicions of noncompliance with the Code of conduct, with the Company's internal policies, or even with applicable legislation and regulations, in order to prevent unethical acts, corruption, and bribery. viveo 32 Sustainability Report 2021
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