Investor Presentaiton

BBVA Creating Opportunities Our digital capabilities a main competitive advantage in the current social distancing context BBVA DIGITAL CUSTOMERS 12.9 M +26% vs. Mar.20 MOBILE CUSTOMERS 12.4 +27% M vs. Mar.20 DIGITAL SALES 67.2 1Q21 Results 8 % +7p.p. vs. Mar.20 TOTAL FINANCIAL TRANSACTIONS, 3M21 (excludes TPVS) % financial transactions 435 M 517 M 69 35 million NEW ACCOUNTS million accounts 60.9% 5% 36% 51% Teller Window -20% vs. 3M20 T +300pb Correspondents vs. 3M20 852K Mobile Web 3M'21 ATM 264 million 39.1% 49% 36% Teller window 10% 7% 3M20 3M21 +70% Mobile / Web vs. 3M20 Digital channels Other channels More than 1 million transactions in the last twelve months

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