Investor Presentaiton
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Viveo
Strategy and
competitive
advantages
In addition to internal quality analyses, our units, products, and ser-
vices undergo complementary evaluations. These evaluations are im-
plemented in Cremer, where 100% of the products manufactured are
analyzed for health and safety impacts according to the requirements
of the standards of ABNT NBR ISO 13485, ABNT NBR ISO 9001 and
RDC No. 16 Re. program of the National Health Surveillance Agency
(Anvisa). Thus, we ensure that the product reaches the final consumer
while preserving the qualities and characteristics with which it was
developed.
In addition to the tests defined by the regulations to which the com-
pany is subject, non-mandatory tests are applied, re-forcing the com-
mitment to the quality of the products. In 2021, there was a significant
increase in these analyses in newly developed products, as well as
through studies of continuous improvement of existing ones, includ-
ing aspects regarding sustainability.
Viveo Products
Creter
Creamer
Crimer
Cre
Cremer
Chemier
CUIDAR DE CADA VI
Cremer
C
03 52
Cremer
ESG strategy:
Quality of Products and Services Working Group
To support actions aimed at quality assurance, Viveo created in 2021
a Working Group (WG) dedicated to the topic within the scope of its
ESG strategy - learn more on the following page. This group aims to
strengthen quality aspects and practices, ensuring compliance to all
deliveries of the company, acting in:
certifications, licenses, and legal authorizations;
periodic training programs;
good manufacturing, warehousing, and distribution practices;
and
standardization of processes for continuous improvement.
Among the main activities developed by the WG in 2021, the achieve-
ment is highlighted of the Certificate of Good Warehousing, Distribu-
tion, and Transport Practices (CBPADT), applicable to all our distribu-
tion centers (CDs).
In addition, preparations have begun for all companies in the eco-
system to be certified by 2025, according to NBR ISO 9001, regard-
ing Quality Management Systems
By the end of 2021, Byogene and
Cremer received this certification
(Blumenau units and Indaial Distribu-
tion Center).
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CONSUMO E
PRODUÇÃO
RESPONSÁVEIS
QO
viveo
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Sustainability Report 2021View entire presentation